Higor Teixeira

Excellent service experience…flexible with loaner car…detail work done on car was top notch. car…detail work done on car was top notch. More

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Staff are respectful and willing to help you. Even if you do not have an appointment, just call them or talk to them and they’ll help you. Even if you do not have an appointment, just call them or talk to them and they’ll help you. More

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Competitive prices, great service and professionalism. They don’t try to push anything, they will show you what needs to be done and you decide what to do next. Higor does a fenomenal job. They don’t try to push anything, they will show you what needs to be done and you decide what to do next. Higor does a fenomenal job. More

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Excellent service by maintenance team, notably Higor in the service department. We have been taking our BMW to them for 15 years the service department. We have been taking our BMW to them for 15 years More

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Excellent communication and flexibility during repair process. They provided me options and were patient as we worked through them. process. They provided me options and were patient as we worked through them. More

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Highly professional personnel starting with the technicians that take your car in and ending with service consultants and repair technicians. Two-way Uber service for those who can’t wait is an exc technicians that take your car in and ending with service consultants and repair technicians. Two-way Uber service for those who can’t wait is an excellent bonus. More

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Classic bait and switch … told Julie I had received a $100 gift card and needed an oil change. She quoted me $120 plus tax less $100 gift card would be a $20 balance. When I went to pay the bill after $100 gift card and needed an oil change. She quoted me $120 plus tax less $100 gift card would be a $20 balance. When I went to pay the bill after the service was delivered, Julie told me she had to charge me full price of $147.. I objected and she ignored my protestation. I could care less about the $27 overcharge but it is the principle. Previously, as I was awaiting the service I inquired about buying a new BMW X5. Consequently, after I was overcharged, I informed Julie, the other service people (one woman was extremely understanding and provided me with a free car wash coupon), and then the sales representatives that I would NEVER purchase a car from Herb Chambers again. Note I have up to this point purchased 3 vehicles from Herb Chambers. I hope Herb Chambers felt it was worth it - $27 overcharge just cost them a $80,000 sale! More

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Excellent service and communication. I also like the fact that I can get a loaner vehicle. I also like the fact that I can get a loaner vehicle. More

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Higor has been very helpful and thoughtful when he handled my car service requirements every time. handled my car service requirements every time. More

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Good 👍 for take care of my car 🚗 thank you so much see you next time you next time More

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