Hugo Duran
Hugo Duran at M'Lady Nissan

Hugo Duran

Product Specialist

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

4.9
100 Reviews

With over a decade of experience in the automotive industry, I take pride in helping customers find the perfect vehicle with honesty, care, and bilingual support. Whether it’s your first car or your eighth, I’m here to make the process smooth, memorable, and tailored to your needs. At M’Lady Nissan, every handshake is the beginning of a lasting relationship.

4.9

100 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

100 Reviews of Hugo Duran

April 04, 2026

Dealership Rating
Employee Rating

Me and my family have bought alot of cars from hugo and my lady nissan staff is always friendly and the experience is always great. Hugo takes his time tibshow you all the cars and deals and always goes ab More

by Jaymeza63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

M'Lady Nissan responded

Dear Jaymeza63, Thank you so much for your continued loyalty to M'Lady Nissan! We truly appreciate you and your family choosing us time and time again. We're thrilled to hear that Hugo has consistently provided a great experience by taking the time to show you all your options and working hard to get you the best possible deal. It’s also wonderful to know that our entire team, including Scott, Drew, and Tommy, helped make your visit friendly and smooth from start to finish. Your trust and recommendation mean a lot to us, and we’re honored to be your go-to dealership. We look forward to continuing to serve you and your family for many years to come! If you ever need anything, please don’t hesitate to reach out. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

March 28, 2026

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M’Lady Nissan is my favorite dealership, all the staff are friendly, honest and professional from the president (boss) the staff and all the way to the service department. More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2026

Adrian responded

Got it

March 28, 2026

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I had an excellent experience purchasing my car, and a big part of that was thanks to Hugo Duran. From the moment I walked in, Hugo was friendly, professional, and genuinely focused on helping me. He t More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hummel, Ryan Marciciak

Mar 30, 2026

M'Lady Nissan responded

Dear Ashley, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you had an excellent car-buying experience and that Hugo Duran played such a big part in making it happen. It’s wonderful to know that Hugo was friendly, professional, and truly focused on helping you every step of the way. Taking the time to answer questions, explain everything clearly, and ensure a smooth and stress-free process is exactly the level of service we strive to provide. We also appreciate you recognizing his patience and attention to detail—it truly makes a difference. Your recommendation means a lot to us, and we’re proud to have Hugo on our team. Congratulations on your new Nissan! If you need anything at all, please don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

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I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

January 10, 2026

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Un excelente servicio de parte de nuestro amigo Hugo y todo el equipo, son verdaderamente una excelencia al momento de hacer todo el proceso. Recomiendo al 100% More

by Julio Méndez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

M'Lady Nissan responded

Estimado Julio, ¡Muchas gracias por compartir tu excelente experiencia en M'Lady Nissan! Nos alegra saber que Hugo y todo el equipo te brindaron un servicio de excelencia durante todo el proceso. Tu recomendación al 100% significa mucho para nosotros. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

January 02, 2026

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I had an excellent experience at this dealership. The team was welcoming, knowledgeable, and took the time to answer all my questions. Everything was explained clearly, and I never felt pressured. Th More

by Christian Fierros
Recommend Dealer
Yes
Jan 06, 2026

M'Lady Nissan responded

Dear Christian, Thank you for your fantastic review and for choosing M'Lady Nissan! We're so glad to hear that your experience with our team was welcoming, informative, and completely pressure-free. It’s great to know that everything was explained clearly and the process was smooth from start to finish. We truly appreciate your recommendation and are grateful for the opportunity to assist you in finding the right vehicle. If you ever need anything in the future, we’re here for you! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 31, 2025

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Employee Rating

It was great working with Hugo. He took care of us and he's definitely the reason why we keep recommending M'Lady Nissan to friends and family. More

by Cisco1814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Majka

Jan 02, 2026

M'Lady Nissan responded

Dear Cisco, Thank you for your kind words and for continuing to recommend M'Lady Nissan to your friends and family! We're thrilled to hear that working with Hugo made your experience such a great one. He takes pride in taking excellent care of our customers, and it’s wonderful to know he made such a positive impression. We truly appreciate your trust and support—thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 29, 2025

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Bueno, bonito,barato,amigable,ordenados, amables, te ayudan con lo que necesitas ,te explican bien y te consideran. More

by eduardo8154047064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2025

M'Lady Nissan responded

Estimado Duardo, ¡Muchas gracias por compartir su experiencia positiva en M'Lady Nissan! Nos alegra saber que Hugo Duran y nuestro equipo le brindaron un servicio amable, claro y considerado. Nos esforzamos por ofrecer una experiencia "bueno, bonito y barato", y nos llena de orgullo saber que lo logramos con usted. Si necesita más ayuda en el futuro, no dude en visitarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

December 22, 2025

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Excellent job for Hugo, good seller, explains good, overall I had a good experience with Hugo. I would recommend people to go to Nissan. More

by joserivera013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2025

M'Lady Nissan responded

Dear Jose, Thank you for the kind words and for sharing your positive experience with Hugo at M'Lady Nissan! We're glad to hear that he did an excellent job, clearly explained everything, and made the process a great one for you. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Thanks again for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

December 13, 2025

Dealership Rating
Employee Rating

Muy buen servicio el personal muy amable y atento muy agradecida con el trato que ofrecen a cada cliente la paciencia que ofrecen muchas gracias More

by lupeh4870
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2025

M'Lady Nissan responded

Estimada Lupe, ¡Muchísimas gracias por su amable reseña! Nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Valoramos profundamente su reconocimiento al buen trato, la amabilidad, y la paciencia que ofrecemos a cada cliente. Gracias por confiar en M'Lady Nissan. Si necesita algo más, no dude en comunicarse con nosotros. ¡Esperamos verla de nuevo muy pronto! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

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