Severo Gonzaga

M'Lady Nissan responded

Dear Cmcollins112, Thank you so much for your incredible review and for making the trip from South Beloit to M'Lady Nissan! We are truly honored that you chose us and are thrilled to welcome you as a 2 Nissan family! Congratulations on your beautiful 2025 Nissan Pathfinder and 2025 Nissan Kicks! We're delighted to hear that our team provided a no-pressure experience and exceeded your expectations from start to finish. It's wonderful to know that Khoi Nguyen, Severo Gonzaga, Jose Belloso, and Bryan Murphy helped make the entire process smooth, enjoyable, and focused on your wants and needs. Your recommendation and kind words about our professionalism, dedication, and exceptional customer service mean the world to us. We sincerely appreciate your trust in M'Lady Nissan and look forward to serving you for many years to come. If you need any further assistance, please don't hesitate to reach out. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Estimado Julio, ¡Muchas gracias por compartir tu excelente experiencia en M'Lady Nissan! Nos alegra saber que Hugo y todo el equipo te brindaron un servicio de excelencia durante todo el proceso. Tu recomendación al 100% significa mucho para nosotros. Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Gracias por elegir M'Lady Nissan! Atentamente, Kamil Zlahoda Gerente de Ventas M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Thank you for sharing your feedback. It was a pleasure speaking with you today, and I’m glad we were able to review and resolve everything together. To clarify, we proactively issued a reimbursement check and provided you with a copy for your records. We always want our customers to feel confident in the process, and you’re welcome to reach out to us directly anytime with any questions or issues you’d like resolved. Feel free to also personally reach out to me going forward with any concerns or issues. — Ryan Hummel, Sales Manager Jim M’Lady Nissan

M'Lady Nissan responded

Dear ikerohde61, Thank you for sharing your experience at M'Lady Nissan! We're so glad to hear that Eddie Colville made the process easy and enjoyable for you. Congratulations on driving home in your new 2024 Nissan Frontier! We truly appreciate your high recommendation and are here to help with anything you may need in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager Jim M'Lady Nissan www.mlady.com

M'Lady Nissan responded

Estamos encantados de recibir tus amables palabras, Herver1282. Nos alegra saber que tu experiencia con el Sr. Ricardo Pedroza Pérez fue excelente y que disfrutaste de su amabilidad y profesionalismo. Transmitiremos tus elogios a Ricardo y le agradeceremos por su excelente servicio. ¡Gracias por elegirnos y esperamos verte nuevamente en el futuro!

M'Lady Nissan responded

Dear Roselyn, Thank you for your feedback! We're glad to hear that you found our team to be very friendly and dedicated to helping you find what you're looking for at M'Lady Nissan. Ensuring customer satisfaction is our top priority, and we're committed to providing a positive experience for every visitor. Your comments will be shared with our team as encouragement to continue their efforts in assisting our customers effectively. If you have any further comments or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Dear Pati Arreguin, I wanted to extend my sincere thanks for your recent feedback regarding your visit to M'lady Nissan and the assistance provided by Anthony Barbaro and Ricardo Perez. Your kind words about Anthony and Ricardo's helpfulness mean a lot to us. We're delighted that they made your experience easy and enjoyable. Ensuring a seamless and pleasant experience for our customers is a priority for us, and it's fantastic to know that both Anthony and Ricardo excelled in providing you with excellent service. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Your support is greatly appreciated, and we look forward to serving you again in the future. Warm regards, Kamil Zlahoda Sales Manager M'lady Nissan

M'Lady Nissan responded

Thank you for taking the time to share your recent experience with Anthony on DealerRater! Your feedback is greatly appreciated. We're thrilled to hear that Anthony provided you with an awesome experience, despite any initial mix-up. At M'Lady Nissan, ensuring our customers have a positive and memorable experience is our priority, and we're delighted that Anthony went above and beyond to make sure you had a great experience. Your recommendation means a lot to us. If there's anything else we can do to further enhance your satisfaction or if you have any additional feedback to share, please feel free to reach out. Thank you for choosing M'Lady Nissan. We look forward to serving you again in the future! Warm regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Thank you for sharing your experience! We're delighted to hear that our team was able to assist you, even if you had credit challenges. It's wonderful to know you'd consider buying from us again. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan

M'Lady Nissan responded

Thank you for the 5 Star review!