Hugo Monterroso | Page 18

Not happy they had my truck for five days. With appointment didn't work on it until day 5. Because I wasn't going to pay more for rental. If it only takes 1 day way have it for 5 days. With appointment didn't work on it until day 5. Because I wasn't going to pay more for rental. If it only takes 1 day way have it for 5 days. More

by Kenny Verified Customer Verified Customer

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It’s been 5 years since we are taking our vehicle to kendall Dodge Chrysler Jeep Ram. We are always satisfied and the service and staff are excellent !!! kendall Dodge Chrysler Jeep Ram. We are always satisfied and the service and staff are excellent !!! More

by Martine Verified Customer Verified Customer

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Hugo’s service was the best, answered all of my questions and solved every issue that I had. and solved every issue that I had. More

by Roy Verified Customer Verified Customer

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Friendly and helpful. Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving rep Atmosphere is nice and customer service is good by helping the client with transportation. But could improve a bit in terms of expediting solving repetitive technical issues. More

by stevephlyer Verified Customer Verified Customer

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I went to the dealership prior to my last oil change due to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I to my warranty was gonna be up. The dealership inspected my car and fix a minor problem. They said everything was fixed when I got on the turnpike. I noticed my car was wobbling uncomfortably. My next oil change was done at the dealership. No my car had 38,000 miles. Almost brand new car. I don’t speed. Don’t drive my car roughly or anything just a normal car so I took my car back to the dealership with 40,000 miles currently on it. They said my warranty was expired and gave me an estimate price over $1000 to fix my problem unfortunately I didn’t have the funds to resolve my problem. I’m stuck driving in wobbly uncomfortable car that I bought off the showroom floor at this dealership. Now let me make myself clear. This was the first time I ever experience this type of treatment at this dealership. This dealership is very friendly, polite, and understanding unfortunately, it was a bad day at the dealership. I will recommend friends and family to do business at this dealership, but if I have another bad experience, I would take my business elsewhere. More

by LAWRENCE8911B Verified Customer Verified Customer

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I am very please with the service I receive. My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles My husband and I will both be buying vehicles from you only in the future thanks to the great service when servicing vehicles More

by EObregon Verified Customer Verified Customer

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no communication. I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked I had to hunt people down for answers. car took 2 months. this could have been better if I was just kept in the loop and treated nicer when I picked up my vehicle. More

by mmbarberio Verified Customer Verified Customer

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Todo ecselente el señor luis garcia sabe como atender a sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa sus clientes yo quede muy agradecido por el trato una persona muy amable y respetuosa More

by JUDITHYANGELGONZALEZ Verified Customer Verified Customer

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they fixed 5 recalls 🙂. . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to . but the windows frame cover was damaged while the car was there ..( before dropping my car it was in perfect condition .. ) they said this happen to all Dodge chargers .. but since my car has a lot of milleages it is not cover as recall to fix 😭 More

by anatefel Verified Customer Verified Customer

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Service advisor was excellent. He communicated well and offered advise. Wish the dealership would return the vehicle clean after having it for over 2 weeks. That’s my only complain He communicated well and offered advise. Wish the dealership would return the vehicle clean after having it for over 2 weeks. That’s my only complaint. More

by william1970 Verified Customer Verified Customer

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