Hugo Monterroso | Page 38
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 7 mos
Industry Experience
10 yrs, 7 mos
Languages Spoken
English
Spanish
750 Reviews
Write a Review750 Reviews of Hugo Monterroso
April 20, 2024
My service advisor was extremely attentive and knowledgeable. He quickly took care of the vehicle and got me in and out with no issues. knowledgeable. He quickly took care of the vehicle and got me in and out with no issues. More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino
April 16, 2024
I had an issue my Jeep Wrangler and I experienced an Excellent customer service at this dealership Excellent customer service at this dealership More
Other Employees Tagged: Paula Bean
April 14, 2024
Atención personal en todo momento. Me sentí como en familia en todo momento. Lo recomiendo a todos los k conozco y a los k no conozco también Me sentí como en familia en todo momento. Lo recomiendo a todos los k conozco y a los k no conozco también More
Other Employees Tagged: Yilian Perez, Alejandro Diez, Andrew Montalvo, Willy Arnold, Jordan Lopez , Victor Leppez
April 12, 2024
Tried to call multiple times to set up service appointment but no luck speaking to someone a little frustrating. So decided to show up how it was close to me to set up an appointment. Walked in a appointment but no luck speaking to someone a little frustrating. So decided to show up how it was close to me to set up an appointment. Walked in and to the first person I saw spoke to Hugo and he was able to fit me in at that very moment. I was able to get the recall done without having to come back. Hugo gave great customer service and was in an out, very pleasant experience this time. More
Other Employees Tagged: Paula Bean
April 08, 2024
Customer service is excellent. Employees are very helpful. And the dealership is very clean and organized. Employees are very helpful. And the dealership is very clean and organized. More
Other Employees Tagged: Christian Povsic
April 08, 2024
Buen servicio, super buena atención , me ayudo en todas preguntas que tenia y fue muy agradable mi estancia en el dealer. preguntas que tenia y fue muy agradable mi estancia en el dealer. More
Other Employees Tagged: Jesus Palacios, Carlos Blanco, Felipe Francisco, Matthew Lagares, Lazaro Varas, Jorge Del Pino, Evan Starr, Carlos Rodriguez, Daniel Suarez
April 04, 2024
Very poor communication Would not provide updates to status of my vehicle and would mostly not respond to my calls or texts. The whole dealership had very poor communication status of my vehicle and would mostly not respond to my calls or texts. The whole dealership had very poor communication More
Other Employees Tagged: Hugo Monterroso
April 02, 2024
In service on Saturdays there is no technician for certain specific services When servicing Saturdays, there is no technician for a specific service, it would be good if at least one technician from e certain specific services When servicing Saturdays, there is no technician for a specific service, it would be good if at least one technician from each area was present on Saturdays. More
Other Employees Tagged: Hugo Monterroso
March 30, 2024
Truck was repaired as discussed . Hugo and his team are consummate professionals providing a rental car for the duration of my repair was also excellent service Hugo and his team are consummate professionals providing a rental car for the duration of my repair was also excellent service More
Other Employees Tagged: Hugo Monterroso
March 29, 2024
Excellent; Treatment and Courtesy. Very Efficient. Speed in solving problems and managing parts. Thank you very much for your services Very Efficient. Speed in solving problems and managing parts. Thank you very much for your services More
Other Employees Tagged: Cesar( mecánico)
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