Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 46

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

July 12, 2023

Dealership Rating
Employee Rating

Very fast and professional work,the staff is friendly and helpful with me all time More

by PAPICHULI22@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Felipe Francisco

July 10, 2023

Dealership Rating
Employee Rating

I’ve been coming to this car dealership since 2014, the service has always been fantastic and the staff members always on time. For the last couple years I’ve had Hugo Monterroso as my service rep and he h More

by YAMILENUNEZ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again! We appreciate your continued support.

July 09, 2023

Dealership Rating
Employee Rating

Hugo was attentive to my need as far as getting my Ac fix. He kept me in the loop as far as to what was being done to my car. More over, he Made the process smooth with rental. On my next visit to D More

by CATTYWLSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Francisco, Paula Bean

Jul 10, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2023

Dealership Rating
Employee Rating

It’s good and they finished my service pretty quick, I would go back again More

by Miguelangel ibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2023

Dealership Rating
Employee Rating

Great service good experience would go again. Was in and out within 1 hour. Great customer service More

by STEPHANIEPARRA1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 06, 2023

Dealership Rating
Employee Rating

Where able to take care of my concerns with my vehicle on time and correctly More

by a.charafardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 04, 2023

Dealership Rating
Employee Rating

Good service , they didn’t check tire pressure and the car was delivered to dirty More

by jfblineau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 04, 2023

Dealership Rating
Employee Rating

Our service advisor Hugo Moterroso was very professional. He is was customer service oriented, friendly and accommodating -superior service. More

by Jusalmar
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 01, 2023

Dealership Rating
Employee Rating

Excellent Service Department. Hugo is very professional. I always come to this dealership. Great experience! More

by ALBERTO7006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

June 28, 2023

Dealership Rating
Employee Rating

Came to get lights adjusted my keys never got taken to a service provider. I waited 1.5hrs I get a call asking why I dropped it off. Bruno a service provider called me and said sorry apologized 10x and got More

by DESMOND.ALLEN24
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

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