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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 48

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

June 14, 2023

Dealership Rating
Employee Rating

Car has been there over a month and very little communication Car has been there over a month and very little communication More

by lllr
Recommend Dealer
No

Other Employees Tagged: Hugo Monterroso

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Jun 14, 2023

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 13, 2023

Dealership Rating
Employee Rating

We have a good experience with the dealer and the representatives that have helped us throughout our services so far very satisfied 👍 More

by cssmfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas, Paula Bean

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Jun 13, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 12, 2023

Dealership Rating
Employee Rating

Hugo was excellent person and always available to get an update on our car and give us a relax service. More

by quinteroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 10, 2023

Dealership Rating
Employee Rating

The service and customer care was very professional and attentive. I appreciate Hugo’s attention and updates on my Jeep’s status. Thank you for the care. More

by Rafael.Menendez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to have you back with us again!

June 09, 2023

Dealership Rating
Employee Rating

Buen dealer lo recomiendo muy amables y profesionales muy rapidos tambien y no ponen peros para un recall More

by arieljorgetires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Jose Lopez, Lazaro Varas, Jorge Del Pino

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Jun 09, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 09, 2023

Dealership Rating
Employee Rating

Very good customer service and frenly and loc service nice love parts ok serviceo ok More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

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Jun 09, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again so soon!

June 09, 2023

Dealership Rating
Employee Rating

Great customer service that treated me very well. Quick service with timely updates and offered refreshments More

by sanmartind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ventura , Matthew Beasley

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Jun 09, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to have you back with us again!

June 01, 2023

Dealership Rating
Employee Rating

Great customer service took care of all my vehicle needs will definitely be back and recommend More

by Julio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 06, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 01, 2023

Dealership Rating
Employee Rating

Great dealership great service Carlos blanco is very knowledgeable in all aspect of my vehicle More

by MCDERMOTT1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, George Ruiz, Lazaro Varas, Paula Bean, Shauna Davis

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June 01, 2023

Dealership Rating
Employee Rating

Complete lack of communication after promised day of completion bypassed. No updates. Older white American lady was the only positive, making an attempt to make things right. More

by bush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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