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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 49

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

May 27, 2023

Dealership Rating
Employee Rating

El xarro pado 1 semana para su arreglo . Cuando uno llama para cer como esta el proceso nadie coge el telefono More

by aamarales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 26, 2023

Dealership Rating
Employee Rating

Great team all of them really do their best effort to always satisfy the customers… awesome all of them More

by Lcubilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Povsic, Felipe Francisco, Jorge Del Pino, Paula Bean

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Jun 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Jun 01, 2023

Lcubilla responded

i AM VERY HAPPY WITH ALL THE GREAT SERVICE. HELP, SUPPORT AND GUIDANCE i ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AT EVERY VISIT. tHANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023

Lcubilla responded

I AM VERY HAPPY WITH ALL THE BEST SERVICE. HELP, SUPPORT AND GUIDANCE I ALWAYS RECEIVE FROM THE KENDALL TEAM WHO ALWAYS GO THE EXTRA MILE TO SATISFY AND FEEL THE HAPPINESS THAT WE THE CUSTOMERS FEEL AND ENJOY AT EVERY SERVICE VISIT WITH THE DIFFERENT DEPTS. THANKS TO ALL OF YOU, NO DOUBT, THE BEST SERVICE AND SUPPORT IN MIAMI.

Jun 01, 2023

Lcubilla responded

THE BEST TEAM IN MIAMI WHEN DEALING WITH CAR SELECTION, SERVICE, MAINTENANCE, QUALITY OF WORK DONE, SUPPORT AND ATTENTION AT EVERY VISIT,....THE BEST AGENCY IN MIAMI...KENDALL DODGE CHRYSLER AGENCY.

May 26, 2023

Dealership Rating
Employee Rating

The source of the problem has not been resolve. Remove and replace parts without finding the source dosen't fix the problem. More

by Cardts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Paula Bean, Felix Noguera

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Jun 01, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 26, 2023

Dealership Rating
Employee Rating

Amazing Dealership 5 star in all aspects. Especially the personal they are friendly and always welcome you with a smile. More

by CPEREZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Palacios, Anthony Tamarit, Miguel Obregon, Christian Povsic, Matthew Lagares, George Ruiz, Jose Lopez, Paula Bean, Shauna Davis

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May 26, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2023

Dealership Rating
Employee Rating

My experience was outstanding with the service department. I appreciate everything they did and the quick turn around. More

by MATTMAIR33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Evan Starr

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May 24, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 19, 2023

Dealership Rating
Employee Rating

Very happy with the Service I received. George was very friendly and always let me know how everything was moving along. I recommend all me friends to Kendall Dodge. Thank you More

by Susyq132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, George Ruiz, Jose Lopez, Lazaro Varas, Shauna Davis , Daniel Cruz

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May 19, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

May 18, 2023

Dealership Rating
Employee Rating

The best team to deal with great support and great services very dependable group of servuce More

by Lcubilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Povsic, Felipe Francisco, Paula Bean

Report | Print

May 16, 2023

Dealership Rating
Employee Rating

Excelent customer service, job performed timely ,car delivered clean,payment for service made easily and understable More

by ROGELODECARDENAS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Carlos Blanco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print
May 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 16, 2023

Dealership Rating
Employee Rating

Hugo was a gentleman and got the mechanic to speed up the job. Good job More

by lagfour
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 10, 2023

Dealership Rating
Employee Rating

Simple, quick, and easy. The service department did a great job. No complaints from me!! More

by julianmojica111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

Report | Print
May 10, 2023

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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