Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 51

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

April 19, 2023

Dealership Rating
Employee Rating

People are nice and it is always easy to do my services, they offer water, coffee and snacks in the wait room More

by Dean West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 16, 2023

Dealership Rating
Employee Rating

Lets start by saying that they are terrible starting with some of the people working there, I had my challenger for a leak on a new motor the replace that was leaking in the same spot than the old motor, the More

by angik.herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 16, 2023

Dealership Rating
Employee Rating

Muy eficiente el servicio es excelente te atiende con mucha amabilidad siempre están preocupado por el problema que tengas More

by fadragas0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Apr 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 10, 2023

Dealership Rating
Employee Rating

Service was great, I will definitely advise other customers to get Service at the Kendall dodge dealership. More

by miamidawg72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 09, 2023

Dealership Rating
Employee Rating

Exelente trabajo el carro esta comk nuevo me gustaria k en un futuro fuese la misma persona el k le da mantenimiento More

by jcmartin8858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 10, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2023

Dealership Rating
Employee Rating

They are professional and they did good work I recommend them to take care your vehicle More

by mauricio.g.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2023

Dealership Rating
Employee Rating

Great customer service and friendly help. Fast, professional work, pleasant environment, answered all my question More

by JUSTOVASALLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us, Justo!

March 30, 2023

Dealership Rating
Employee Rating

Lack of communication. Disorganized when picking up vehicle. Unwillingness to help. Hard to get appt set. More

by josuelopez82
Recommend Dealer
No
Mar 30, 2023

Kendall Dodge Chrysler Jeep Ram responded

We value and appreciate your business, Josue. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 29, 2023

Dealership Rating
Employee Rating

Excellent service. My service advisor, Hugo, always does an excellent job with my Jeep Renegade. More

by Alicia2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 26, 2023

Dealership Rating
Employee Rating

Muy amables y ayuda rápida . Los costos de trabajo muy altos ,en comparacion con mano de obra. More

by hril2390@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

...
51
...

Dealership Inventory (675 Vehicles)

used 2018 Mercedes-Benz GLE 350 car, priced at $13,196
2018 Mercedes-Benz GLE 350
used
White exterior
Automatic
Rear-wheel Drive
new 2026 Jeep Grand Cherokee L car, priced at $44,260
2026 Jeep Grand Cherokee L
new
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Ram 3500 car, priced at $73,990
2026 Ram 3500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Jeep Compass car, priced at $26,839
2026 Jeep Compass
new
Hydro Blue Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Wrangler car, priced at $42,277
2026 Jeep Wrangler
new
Tuscadero Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $36,595
2026 Jeep Gladiator
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive