Hugo Monterroso | Page 52

48 hour minimum hold time for diagnostic is unheard of, anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rota anywhere outside this dealership. . Furthermore, 6 weeks plus for a part along with “repairs” that aren’t repaired, TPS not repaired. Tires not rotated as asked, add a rental you gave me makes NO financial sense. Mind you the lack of communication form both your service advisor and service manager is just absolutely asinine. Just in overall a horrid experience and I will NEVER go back here again. Had to call FCA corporate to resolve my issues, which they did. More

by Wick7144 Verified Customer Verified Customer

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They always do it right the first time around good service good agents that are very helpful service good agents that are very helpful More

by jhankerson45 Verified Customer Verified Customer

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Service Writer was great and staff friendly . Courtesy car was a nice touch. Price of service was comparable to others . Where they could improve is my truck was there for over a month dues Courtesy car was a nice touch. Price of service was comparable to others . Where they could improve is my truck was there for over a month dues to lack of parts which understand. My vehicle was returned filthy on the outside. It later Ike’s like it sat in a dirt lotfor over month. I did not expect a detailed vehicle. More

by YJR128 Verified Customer Verified Customer

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Fast services Nice people Clean places Organice work Very nice attention Great costumer services Nice employee work Very nice attention Great costumer services Nice employee More

by oneysisvalido Verified Customer Verified Customer

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Great service and fast! ! Will make sure to always go back for my car needs. ! Will make sure to always go back for my car needs. More

by Elizabeth sanchez Verified Customer Verified Customer

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Busy place, hard to get an appointment but acomodating to schedule sooner than originally scheduled. Available when promised. schedule sooner than originally scheduled. Available when promised. More

by jmunoz6 Verified Customer Verified Customer

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Clean. Organized. Prompt. Professional. Friendly. Knowledgeable. Honest. Helpful. Options. Comfortable. Quick. Considerate. Conscientious. Great. Service. Organized. Prompt. Professional. Friendly. Knowledgeable. Honest. Helpful. Options. Comfortable. Quick. Considerate. Conscientious. Great. Service. More

by leomanteca68 Verified Customer Verified Customer

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I have taken my car to dodge for years, but recently I was wronged! Charged 1200 dollars for something I didn't ask for and also not the problem my car had. I was told the problem couldn't be fixed! I too was wronged! Charged 1200 dollars for something I didn't ask for and also not the problem my car had. I was told the problem couldn't be fixed! I took my car to another mechanic and they fixed the problem. I won't take my car to dodge again, not even for an oil change. Very dissatisfied. More

by Calanaroberta Verified Customer Verified Customer

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I have had great service since I bought my 2020 Dodge Challenger in 2020, well done! Challenger in 2020, well done! More

by roby268 Verified Customer Verified Customer

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We received the support from Hugo at Service Department and always keep me informed for my car. He is excellent!. Thanks and always keep me informed for my car. He is excellent!. Thanks More

by quinteroj Verified Customer Verified Customer

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