Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 54

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

January 29, 2023

Dealership Rating
Employee Rating

This dealership is outstanding in every way. Very satisfied. They did a professional job and did it in a courteous manner. More

by THALASSITESG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 29, 2023

Dealership Rating
Employee Rating

I like the fact that I was given a loaner. A bit more communication/update would be appreciated. More

by MIAMIPITT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

January 28, 2023

Dealership Rating
Employee Rating

This dealership is a most iwhen it comes to customer service, if you have a jeep. They are very attentive and our service guy Hugo its the best of the best. Always puts his customers first. More

by MCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2023

Dealership Rating
Employee Rating

Paula is the best. Always upbeat and eager to help I have been a long time customer and very satisfied with their service department. I have owned several Jeeps and al More

by baypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Ruiz, Paula Bean

Jan 26, 2023

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 26, 2023

Dealership Rating
Employee Rating

Excellent service I’m very happy to resolve the issue on my keep I recommend this dealer More

by eli_bermudez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 24, 2023

Dealership Rating
Employee Rating

Exelente services todo bien me entregaron el carro limpio todo a tiempo arreglaron el problema More

by VIMASAGO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 20, 2023

Dealership Rating
Employee Rating

I really like how Hugo takes good care of my Jeep once I get there. I always go to get my Jeep serviced there. Because it’s always very organized, and the job gets done fast. More

by YAMILENUNEZ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again so soon!

January 19, 2023

Dealership Rating
Employee Rating

Kendall Dodge Chrysler Service Department is amazing! They go beyond their job responsibilities to accommodate your auto care needs. In fact, Hugo (Service Advisor) is not only a patient and professiona More

by joeledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

Dealership Rating
Employee Rating

Excelente servicio. El proceso de recibo del auto fue rápido y recogida también. La atención de Hugo y el seguimiento que hizo en el proceso de reparación fue genial. Gr More

by LUBBEN OTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your frequent and ongoing support!

January 16, 2023

Dealership Rating
Employee Rating

I had to fight for my service even though it was repeat service under warranty. More

by mvega1094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Francisco

Jan 16, 2023

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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