Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 53

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

February 24, 2023

Dealership Rating
Employee Rating

The service and care I was provided here was amazing and really made it an easy process More

by wesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2023

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 19, 2023

Dealership Rating
Employee Rating

Good service, very attentive to what I was asking, asked me to go on ride to show them the problem. Regular maintenance is quick and easy as well. More

by Jose Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 18, 2023

Dealership Rating
Employee Rating

This is best Ram dealer for all best service hands down I love Kendall Dodge!!! There the best! More

by MANDYFERNANDEZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again so soon!

February 17, 2023

Dealership Rating
Employee Rating

The location was clean, the staff was friendly and I will be returning for my next service! More

by ecamp10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

February 17, 2023

Dealership Rating
Employee Rating

Repair took over a month and poor customer service. I did not get call backs or texts on my calls or text. I am out of town and I will bring my car in it is smoking heavy fumes and vibration which it More

by sfuentes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

More information in relation to this post would drastically increase the chances of our team getting in touch with you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2023

Dealership Rating
Employee Rating

This was the best experience I’ve had when taking in my car for a check up More

by S.ALEXANDER0705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2023

Dealership Rating
Employee Rating

I came in and they took care of me right away. They told me my car would be ready in 2-3 days and the car was ready the next day. Excellent work. More

by ivanm0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 12, 2023

Dealership Rating
Employee Rating

Service manage Hugo is great to work with. Very attentive, fast service. Backordered item arrived relatively quickly. Appreciate the rental car usage. More

by aegartner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Lazaro Varas

Feb 13, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2023

Dealership Rating
Employee Rating

I would recomend kendall dodge crysler because service is done right and on time and personnel is corteous More

by Jr12680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2023

Dealership Rating
Employee Rating

I get the best service from Hugo and I always seek him when I go there; nobody else has the customer service down the way he does! More

by gomezhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

Feb 06, 2023

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back again!

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