Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 56

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

December 29, 2022

Dealership Rating
Employee Rating

Very pleasant visit. Hugo was very helpful. Will definitely come Backstreet again to triste dealership. More

by shayvarela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 24, 2022

Dealership Rating
Employee Rating

Great customer service staff was attentive and quick would recommend this dealer over others they’re what all dealers should be More

by bertojvaldes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 23, 2022

Dealership Rating
Employee Rating

Great service, you get in and out with no issues. The folks help all your needs, my hat off to all. Thank you More

by ALV99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 18, 2022

Dealership Rating
Employee Rating

Amazing experience. I would not hesitate to ever go back. Keep up the great work More

by Mumuluci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 17, 2022

Dealership Rating
Employee Rating

Very professional and trusted people the car was fixed and it is working very well More

by maydajunco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 16, 2022

Dealership Rating
Employee Rating

Took a long time to service vehicle on a warranty issue. Did not receive time status updates. I did not know what was repaired until I picked up vehicle. Tried called service adviser many times, could not g More

by rjuanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 16, 2022

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com. We hope to hear back from you soon.

December 09, 2022

Dealership Rating
Employee Rating

I like this dealer. HUGO who is part of the Service is very professional. The phone is a situation. Only the manager gives messages. More

by lpg_lamerom@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Shauna Davis

Dec 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 08, 2022

Dealership Rating
Employee Rating

I went for the same problem 3 times and they couldn’t fix it. While in Planet Dodge it was fixed in 1 time. More

by joecharaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Joe. Your feedback has been provided to the team and they will be following up with you directly to help you.

December 04, 2022

Dealership Rating
Employee Rating

I’m am very upset with Kendall Dodge. I took my ram rebel in for sunroof leaf for the 2nd time and it still not fix!!! Now going in for the 3rd time! Hope you pass my message to main ceo More

by Johnny Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Collado , Jeffrey Stuart

Dec 05, 2022

Kendall Dodge Chrysler Jeep Ram responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com. We hope to hear back from you soon.

Dec 05, 2022

Johnny Hernandez responded

Yes, here’s my contact info 3059036720.

December 02, 2022

Dealership Rating
Employee Rating

Very good Dealer. The service you give to your customers is excellent. Very good staff.👍 More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Dec 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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