Hugo Monterroso | Page 63
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
Spanish
758 Reviews
Write a Review758 Reviews of Hugo Monterroso
September 01, 2022
Always a great experience taking my Charger for service, all the reps are awesome. Felipe is the man!!! He is very knowledgeable, and vey courteous, keeps you updated on your service status. all the reps are awesome. Felipe is the man!!! He is very knowledgeable, and vey courteous, keeps you updated on your service status. More
Other Employees Tagged: Christian Povsic, Felipe Francisco
August 27, 2022
I'm not happy with the service. They didn't eve. check tire pressure. Careless service. They didn't eve. check tire pressure. Careless service. More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
August 24, 2022
It took 2. 5 hours to get a basic oil change. Thank you very much 5 hours to get a basic oil change. Thank you very much More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis
August 17, 2022
Poor customer service and no communication. I didn’t hear from the advisor until 2 weeks after I dropped off my car, when I was told that I was going to get a phone in a couple of days. I lost I didn’t hear from the advisor until 2 weeks after I dropped off my car, when I was told that I was going to get a phone in a couple of days. I lost a day of work just to drop off the car and a half a day of work to go up there and find out what’s going on since I left 3 messages the week before and no return call. I’m no mechanic, but I don’t think it takes a month to fix the AC in the vehicle. I don’t even think that the seats where even touched when it was in the work order. The only pleasant person that helped me was Paula. More
Other Employees Tagged: Paula Bean
August 17, 2022
The dealer was great they did an awesome job at the putting my car together. putting my car together. More
Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino
Dealership Inventory (697 Vehicles)

