Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 63

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
758 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

758 Reviews

Write a Review

758 Reviews of Hugo Monterroso

September 01, 2022

Dealership Rating
Employee Rating

Always a great experience taking my Charger for service, all the reps are awesome. Felipe is the man!!! He is very knowledgeable, and vey courteous, keeps you updated on your service status. More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 28, 2022

Dealership Rating
Employee Rating

Muy profesionales y atentos, concentrados en el cliente. El lugar limpio. Gracias Hugo. El servicio rápido. More

by dgilrojas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2022

Dealership Rating
Employee Rating

I'm not happy with the service. They didn't eve. check tire pressure. Careless service. More

by MOONANUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 24, 2022

Dealership Rating
Employee Rating

One of the best dealer of car to be honest. I been costumer of dodge and Ram floor the last 7 year and has been a placer to made buianess with them More

by jorgetrujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 24, 2022

Dealership Rating
Employee Rating

It took 2. 5 hours to get a basic oil change. Thank you very much More

by matthew__sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback, Matthew!

August 18, 2022

Dealership Rating
Employee Rating

Hugo me atendió y fue espectacular. Estuvo pendiente el tiempo que demoró el proceso de reparación. More

by User-a627f3f3d6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2022

Dealership Rating
Employee Rating

Poor customer service and no communication. I didn’t hear from the advisor until 2 weeks after I dropped off my car, when I was told that I was going to get a phone in a couple of days. I lost More

by mvelez0930
Recommend Dealer
No

Other Employees Tagged: Paula Bean

Aug 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 17, 2022

Dealership Rating
Employee Rating

The dealer was great they did an awesome job at the putting my car together. More

by rogerbrito36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 11, 2022

Dealership Rating
Employee Rating

Service was faster than expected and they were friendly and clear in letting me know what's going on More

by Yjtorres68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 09, 2022

Dealership Rating
Employee Rating

Dealership personnel extremely professional and pleasant and efficient. Service is usually performed in a timely manner. More

by DIANEKENNEDY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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