Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 64

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

July 21, 2022

Dealership Rating
Employee Rating

Excelente servicio el chico fue muy amable me explico y me antendio súper gracias por todo More

by CBARRIOS1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 21, 2022

Dealership Rating
Employee Rating

Excellent service and very helpful and respectful for the customer , I highly recommend this place More

by rgonzalez199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 21, 2022

Dealership Rating
Employee Rating

All on time. Very confortable the lobby. The costumer service was perfect and everybody were so kind with me More

by lourdesaimeers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 20, 2022

Dealership Rating
Employee Rating

Many delayed times, lack of communication on what’s happening with the vehicle, over charging on parts for the car. I will continue to come to you guys for my car repairs but I really hope that from no More

by YEISEL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christian Povsic

Jul 20, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 18, 2022

Dealership Rating
Employee Rating

Break noise not resolved. Lack of communication with Jeep owner for a week. Final invoice of worked done not provided. More

by JDELGADO7
Friendliness
Recommend Dealer
No
Jul 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 17, 2022

Dealership Rating
Employee Rating

Excellent service and very fast turnaround. Would highly recommend this service dealer as they are always prompt. More

by LUCKY13SOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 16, 2022

Dealership Rating
Employee Rating

The service advisor was friendly but the mechanic was a nightmare, left screws loose, some of the plugs were disconnected, don’t think I will come back here again but it’s the closest one. More

by Techmendz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 15, 2022

Dealership Rating
Employee Rating

My family has purchased three vehicles here and serviced them all here great service great dealership any staff can help you or guide you to what you need with no issues everyone is very friendly and kind More

by GIOSILVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Leppez

Jul 15, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 14, 2022

Dealership Rating
Employee Rating

Hugo went above and beyond to make for an excellent experience thanks again for an awesome job More

by Riadigosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Tejeda

Jul 15, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 12, 2022

Dealership Rating
Employee Rating

Every time I go over im very well taken care of. Thank you to Hugo for always being so helpful More

by XENRAGEDCINEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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