Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 65

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
750 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

750 Reviews

Write a Review

750 Reviews of Hugo Monterroso

July 09, 2022

Dealership Rating
Employee Rating

Well after bringing my car in several times for the check engine light the end result was that they cant find anything wrong with it and I will just have to live with it. Must be a glitch in the light. Reall More

by Mdaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 09, 2022

Dealership Rating
Employee Rating

Buena atencion al cliente el y todo fue eficas y rapido en la atencion a las personas More

by ALBOLUIS9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 09, 2022

Dealership Rating
Employee Rating

Wonderful customer service and service will recommend to family and friends do not regret going there More

by JPUIG201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 08, 2022

Dealership Rating
Employee Rating

estuvieron un mes con mi carro en el parqueo, a pleno sol y lluvia. no fueron capaces de repararlo y la comunicación fue pésima. No me quedaron ganas de volver. Al principio tenia ls ilusión de ser un client More

by jorgeignaciopg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 08, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Jorge. Our leaders will be contacting you directly to better your experience. Enjoy your day.

July 02, 2022

Dealership Rating
Employee Rating

Exceptional customer service by Hugo Monterroso. Took good care of me as if I was family More

by sanmartind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge San Martin

Jul 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 25, 2022

Dealership Rating
Employee Rating

I waited 2 hours, it was too long! But the service and the staff was awesome More

by MARIA_BORJAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 27, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback. Enjoy your day.

June 22, 2022

Dealership Rating
Employee Rating

I had a great experience at Kendall Dodge. My service rep was excellent and timely and my Ram truck was serviced well. This is the only dodge dealership I go to in South Florida. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 22, 2022

Dealership Rating
Employee Rating

Hugo is very professional, an excellent customer service, I sent my car to the body shop to do cosmetics things before my 36.k warranty expires, but they did terrible job, now my car have all kinds the sound More

by nicolascampana2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Nicolas. We have shared your feedback with our service leaders who will be contacting you to better your experience. Enjoy your day.

June 21, 2022

Dealership Rating
Employee Rating

Super good service good attention store super clean to fast service in my truck ram More

by DARBELDURAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 15, 2022

Dealership Rating
Employee Rating

Excellent Customer Service Friendly Staff Helpful. Would recommend to everyone. Thanks for all you do in maintaining my vehicle. Looking forward to my next visit. More

by CHARLIEBODIFORD34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

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