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Hugo Monterroso
Hugo Monterroso | Page 67
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
758 Reviews
Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
Spanish
758 Reviews
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758 Reviews of Hugo Monterroso
Verified Customer
June 11, 2022
Great service, I was taken care of timely. Didn’t have to wait all too long. Didn’t have to wait all too long. More
by Danielgetz123
Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean, Shauna Davis
June 08, 2022
My experience with Kendall Dodge Chrysler Jeep Ram is that they have an excellent service department, that goes above and beyond to provide great service to their clients. that they have an excellent service department, that goes above and beyond to provide great service to their clients. More
by wsomeillan
June 08, 2022
They have the worst customer service. The service department is a joke. They lie about repairing something they did not even look at and when you have proof they just blame it on the mech The service department is a joke. They lie about repairing something they did not even look at and when you have proof they just blame it on the mechanics or someone else. If you waiting on parts we’ll they take longer then getting them from China. I have to take my car three times for the same problem total waste of time. More
by Amy
Other Employees Tagged: Christian Povsic, Lazaro Varas, Paula Bean
June 05, 2022
The issue was resolved, however, I’m not sure they looked deeper into the problem beyond changing the battery. The battery has been replaced twice over 25,000 miles and I wanted to be sure that there isn’t a deeper into the problem beyond changing the battery. The battery has been replaced twice over 25,000 miles and I wanted to be sure that there isn’t an underlying problem. I don’t see a record of this in the paperwork, which, I also had to follow up several times to get because I was told when I left the dealership that the system was down. However, when I called back after not receiving a couple of days later, I was told it was being processed which is a completely different answer. It was overall not a good experience More
by Carolhcv1101
June 03, 2022
I have been carrying my vehicle for more than a year and I am disappointed that the problems never end. The service person is extremely friendly. I think it's the only reason I keep taking my car to this pl I am disappointed that the problems never end. The service person is extremely friendly. I think it's the only reason I keep taking my car to this place, but the mechanical part is terribly bad. More
by cpazgarcia
June 02, 2022
I always have a great experience and receive excellent service every time I go to Kendall Dodge Chrysler Jeep Ram. service every time I go to Kendall Dodge Chrysler Jeep Ram. More
by JOSE_A_BOBADILLA
Other Employees Tagged: Anthony Tamarit
June 02, 2022
The customer service, sales and financial development were very professional and kindness, not complaints at all were very professional and kindness, not complaints at all More
by Jcalvarez
Other Employees Tagged: Hector Collado, Jorge Ventura, Anthony Tamarit , Charles Mitchell
May 31, 2022
Excellent work and service. Will keep coming back for routine service and maintenance. Absolutely perfect. Will keep coming back for routine service and maintenance. Absolutely perfect. More
by JAVIERLEIVA1
Other Employees Tagged: Miguel Obregon, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Jorge Del Pino
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