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Hugo Monterroso
Hugo Monterroso | Page 67
Assistant Service Manager
Kendall Dodge Chrysler Jeep Ram
13355 SW 137th Ave.
Miami, FL 33186
756 Reviews
Dealership Experience
10 yrs, 9 mos
Industry Experience
10 yrs, 9 mos
Languages Spoken
English
Spanish
756 Reviews
Write a Review
756 Reviews of Hugo Monterroso
June 08, 2022
My experience with Kendall Dodge Chrysler Jeep Ram is that they have an excellent service department, that goes above and beyond to provide great service to their clients. that they have an excellent service department, that goes above and beyond to provide great service to their clients. More
by wsomeillan
Verified Customer
June 08, 2022
They have the worst customer service. The service department is a joke. They lie about repairing something they did not even look at and when you have proof they just blame it on the mech The service department is a joke. They lie about repairing something they did not even look at and when you have proof they just blame it on the mechanics or someone else. If you waiting on parts we’ll they take longer then getting them from China. I have to take my car three times for the same problem total waste of time. More
by Amy
Other Employees Tagged: Christian Povsic, Lazaro Varas, Paula Bean
June 05, 2022
The issue was resolved, however, I’m not sure they looked deeper into the problem beyond changing the battery. The battery has been replaced twice over 25,000 miles and I wanted to be sure that there isn’t a deeper into the problem beyond changing the battery. The battery has been replaced twice over 25,000 miles and I wanted to be sure that there isn’t an underlying problem. I don’t see a record of this in the paperwork, which, I also had to follow up several times to get because I was told when I left the dealership that the system was down. However, when I called back after not receiving a couple of days later, I was told it was being processed which is a completely different answer. It was overall not a good experience More
by Carolhcv1101
June 03, 2022
I have been carrying my vehicle for more than a year and I am disappointed that the problems never end. The service person is extremely friendly. I think it's the only reason I keep taking my car to this pl I am disappointed that the problems never end. The service person is extremely friendly. I think it's the only reason I keep taking my car to this place, but the mechanical part is terribly bad. More
by cpazgarcia
June 02, 2022
I always have a great experience and receive excellent service every time I go to Kendall Dodge Chrysler Jeep Ram. service every time I go to Kendall Dodge Chrysler Jeep Ram. More
by JOSE_A_BOBADILLA
Other Employees Tagged: Anthony Tamarit
June 02, 2022
The customer service, sales and financial development were very professional and kindness, not complaints at all were very professional and kindness, not complaints at all More
by Jcalvarez
Other Employees Tagged: Hector Collado, Jorge Ventura, Anthony Tamarit , Charles Mitchell
May 31, 2022
Excellent work and service. Will keep coming back for routine service and maintenance. Absolutely perfect. Will keep coming back for routine service and maintenance. Absolutely perfect. More
by JAVIERLEIVA1
Other Employees Tagged: Miguel Obregon, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Jorge Del Pino
May 31, 2022
Pulled up for service and no personnel even acknowledged me. I had to go inside to look for service personnel me. I had to go inside to look for service personnel More
by r0chelle2006
Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Lazaro Varas, Evan Starr
May 31, 2022
I have purchased two Jeeps in kendall Jeep, the service and the service advicers have always treated me great respect... The service advicers are always very honest with the waiting time but the do always and the service advicers have always treated me great respect... The service advicers are always very honest with the waiting time but the do always try their best to get you serviced as fast as possible.. This last time I had Hugo as my advicer and he was the best yet.. This man had me serviced in the fastest time ever. The oil change took less then 30 minutes. #boom #Hugo More
by jpops73
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