Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 70

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
758 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

758 Reviews

Write a Review

758 Reviews of Hugo Monterroso

May 09, 2022

Dealership Rating
Employee Rating

Hugo service advisor was very professional and knowledgeable always kept me informed of progress would definitely be back and recommend More

by Julio13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 09, 2022

Dealership Rating
Employee Rating

Well I could always count on them to get the job done and always give me a good price on top of that they also let me have a free oil change that would be signed by Hugo and his associates which I am very pl More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 09, 2022

Dealership Rating
Employee Rating

the best service and the best place both to buy your car and to use the services, I highly recommend them More

by FIGUERALUIS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2022

Dealership Rating
Employee Rating

Not willing to help with problem on new Jeep because we did not buy there More

by RobinAucoin24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Christian Povsic

May 07, 2022

Dealership Rating
Employee Rating

I had a good experience with Kendall Doge Chrysler Jeep Ram, took care of my issues when when I had problems. More

by XENRAGEDCINEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Ruiz

May 07, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 07, 2022

Dealership Rating
Employee Rating

They took 2 months to fix a roof leak and it leaked worse afterwards. Their system of getting a call back from a service advisor is the worst I have ever seen, sometimes they don’t call back for days. More

by JohnSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paula Bean

May 07, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you, John. We have shared your feedback with management who will be contacting you directly to better assist you. Enjoy your weekend.

May 02, 2022

Dealership Rating
Employee Rating

Everything is great and costumer service is very good and friendly service to the customers More

by gserrano2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2022

Dealership Rating
Employee Rating

Worst service experience ever! Horrible communication, took almost a month and when I got the truck they forgot to change the fuel filters. More

by mike.jaramillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you again for your contribution, Mike. Our leaders have your information and will be contacting you to ensure complete satisfaction. Be well.

May 02, 2022

Dealership Rating
Employee Rating

Hugo was very helpful. And assisted me with all my needs. I would definitely recommend anyone to see him for assistance with their vehicle. More

by DPENA014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 01, 2022

Dealership Rating
Employee Rating

Brought in 2019 Ram truck for recall. Took 24 hours before I got truck back. More

by bowblades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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