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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 72

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

April 10, 2022

Dealership Rating
Employee Rating

Bringing my vehicle to you have been satisfaying. Not only that, the customer service is very good. More

by Hazel Siu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

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Apr 11, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 08, 2022

Dealership Rating
Employee Rating

Quality service with quick response to any issues. We’re very courteous in helping to solve all the issues I had. More

by Evasqz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Jose Lopez, Jorge Del Pino, Shauna Davis

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Apr 08, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

April 07, 2022

Dealership Rating
Employee Rating

They’re excellent and great take care of you right away great experience I can recommend them to anyone More

by JORGESANMARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Abreu, Jorge Ventura, Carlos Blanco

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Apr 08, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 04, 2022

Dealership Rating
Employee Rating

great job and excellent customer service by the receptionist Hugo, he was very kind and concerned about my car failure. More

by LUBBEN OTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 03, 2022

Dealership Rating
Employee Rating

Okay thanks Buddy happy thanksgiving buddy merry thanksgiving happiness happy anniversary happy thanksgiving merry Christmas family merry More

by calijoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Apr 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 02, 2022

Dealership Rating
Employee Rating

Excellent service and work performed. Got me right in with no fuss. Will use them again. More

by JAVIERLEIVA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Apr 02, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 01, 2022

Dealership Rating
Employee Rating

Things are never fully fixed here. You go in for one problem and leave with another and while your car is there you will have no idea what is happening with it. More

by Not giving you my name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and will be happy to assist you in connecting with our team. In order for our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

April 01, 2022

Dealership Rating
Employee Rating

Extremely professional,they take care of me,with the rental with any problems,awesome job,thanks More

by alainjulien5530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2022

Dealership Rating
Employee Rating

a lot of delay of the equipment in the workshop and lack of information towards the client More

by ALLCONSTRUCTION
Recommend Dealer
No
Report | Print
Mar 31, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

March 29, 2022

Dealership Rating
Employee Rating

Great customer service. They are very detail explaining what your vehicle needs and explain the pros and cons of the service to be proform. More

by rick_faria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Jorge Del Pino

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Mar 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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