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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 73

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
729 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.5

729 Reviews

Write a Review

729 Reviews of Hugo Monterroso

January 06, 2022

Dealership Rating
Employee Rating

I have visited kendall Dodge Chrysler Jeep Ram, and I have very good experience and customer service from Hugo More

by CAROLINA GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 06, 2022

Dealership Rating
Employee Rating

My experience always is excellent in this dealer, I receive very good assistance and the service is amazing More

by GISECORREA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2022

Dealership Rating
Employee Rating

Great Service but Not so good in updating your car status, they need to improved, how to communicate with their customers so he or she can have a better peace of mind. More

by taino_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lazaro Varas

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Jan 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

January 04, 2022

Dealership Rating
Employee Rating

Ive been having jeeps for ten years and oive in 5 states. Kendall jeep is by far the best. More

by alvaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 04, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 27, 2021

Dealership Rating
Employee Rating

We have been customers of Kendall Dodge Chrysler Jeep Ram the service department is great the customer service is above and beyond what is expected. Great place to buy a car. More

by KATVALISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Felipe Francisco, Matthew Lagares, Jose Lopez, Lazaro Varas, Jorge Del Pino, Paula Bean

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Dec 28, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 22, 2021

Dealership Rating
Employee Rating

Service department is amazing they get out quick!the sales staff is very professional.great job guys. More

by LOUIEDIEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Francisco, George Ruiz, Jose Lopez, Jorge Del Pino, Paula Bean, Shauna Davis

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Dec 22, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 15, 2021

Dealership Rating
Employee Rating

Poor communication regarding work performed. Difficult to reach service advisors concerning updates, etc. Vehicle issues were addressed, but still awaiting records. More

by extension2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lazaro Varas , Matthew Mair

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Dec 15, 2021

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We do apologize if your time with us was not favorable but we can help turn that around. We have included your feedback to our team for review but in order for them to get in touch with you, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 13, 2021

Dealership Rating
Employee Rating

Employers were extremely friendly and very knowledgeable. Always great to go have service done at your dealership. More

by rogperu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, George Ruiz, Jose Lopez, Jorge Del Pino

Report | Print
Dec 14, 2021

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Dec 14, 2021

rogperu responded

Your welcome!!

December 10, 2021

Dealership Rating
Employee Rating

Good services and good persons to help any problem in my car…. Perfct service and More

by Vasquez,joseito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 11, 2021

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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