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Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 73

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
752 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.5

752 Reviews

Write a Review

752 Reviews of Hugo Monterroso

March 29, 2022

Dealership Rating
Employee Rating

To much confusion to de ide the service that should be provided and there was no phone call to indicated that the service have been completed More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Mar 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

March 24, 2022

Dealership Rating
Employee Rating

Quick and professional. Waiting area is comfortable and they have coffee and snacks for guests! More

by INEABELLESOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Leppez

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Mar 25, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 23, 2022

Dealership Rating
Employee Rating

Excelente servicio y atención son lo máximo fue rápido y muy profesional quede encantada ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by reginaldorobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino, Shauna Davis

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Mar 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2022

Dealership Rating
Employee Rating

Great service good customer service, everything I asked them to do was done on time More

by EDSONVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Shauna Davis

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Mar 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Mar 24, 2022

EDSONVARGAS responded

Thank you

March 21, 2022

Dealership Rating
Employee Rating

Excelente customer service at all levels, from the service manager to the person delivering the car. More

by CMUNIZ59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon

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Mar 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Mar 31, 2022

CMUNIZ59 responded

Excellent customer service at all levels, from the service manager to the person delivering the car.

March 18, 2022

Dealership Rating
Employee Rating

Hugo help me a lot getting the rental car while our car gets fixed it. They are always very nice and welcoming. Plus you could get some coffee and treats while waiting. More

by Giovanni Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Felipe Francisco, Paula Bean

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Mar 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 17, 2022

Dealership Rating
Employee Rating

Good service and great customer service, I totally would recommend this location to a friend or family More

by COLOMELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

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Mar 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 16, 2022

Dealership Rating
Employee Rating

Took my car in for service, received a rental car until car was ready, nice deal. More

by REDINGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 16, 2022

Dealership Rating
Employee Rating

Great service sometimes it takes a little longer than I like it's still they're good people and they try to take care of it More

by agbean72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Lazaro Varas, Shauna Davis , George ruiz and evan Starr

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Mar 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2022

Dealership Rating
Employee Rating

Did not justify why they would not warranty my issue with my jeep wranglers rear window blow out More

by jampony28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Report | Print
Mar 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your contribution. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

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