Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Hugo Monterroso
Hugo Monterroso at Kendall Dodge Chrysler Jeep Ram

Hugo Monterroso | Page 73

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

Contact Me
4.5
756 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.5

756 Reviews

Write a Review

756 Reviews of Hugo Monterroso

April 01, 2022

Dealership Rating
Employee Rating

Things are never fully fixed here. You go in for one problem and leave with another and while your car is there you will have no idea what is happening with it. More

by Not giving you my name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Apr 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and will be happy to assist you in connecting with our team. In order for our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

April 01, 2022

Dealership Rating
Employee Rating

Extremely professional,they take care of me,with the rental with any problems,awesome job,thanks More

by alainjulien5530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 01, 2022

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 31, 2022

Dealership Rating
Employee Rating

a lot of delay of the equipment in the workshop and lack of information towards the client More

by ALLCONSTRUCTION
Recommend Dealer
No
Print
Mar 31, 2022

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

March 29, 2022

Dealership Rating
Employee Rating

Great customer service. They are very detail explaining what your vehicle needs and explain the pros and cons of the service to be proform. More

by rick_faria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez, Jorge Del Pino

Print
Mar 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 29, 2022

Dealership Rating
Employee Rating

To much confusion to de ide the service that should be provided and there was no phone call to indicated that the service have been completed More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Mar 29, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. We hope to hear back from you soon.

March 24, 2022

Dealership Rating
Employee Rating

Quick and professional. Waiting area is comfortable and they have coffee and snacks for guests! More

by INEABELLESOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Leppez

Print
Mar 25, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

March 23, 2022

Dealership Rating
Employee Rating

Excelente servicio y atención son lo máximo fue rápido y muy profesional quede encantada ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

by reginaldorobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, George Ruiz, Jose Lopez, Lazaro Varas, Jorge Del Pino, Shauna Davis

Print
Mar 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 23, 2022

Dealership Rating
Employee Rating

Great service good customer service, everything I asked them to do was done on time More

by EDSONVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Tamarit, Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Jose Lopez, Jorge Del Pino, Shauna Davis

Print
Mar 24, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Mar 24, 2022

EDSONVARGAS responded

Thank you

March 21, 2022

Dealership Rating
Employee Rating

Excelente customer service at all levels, from the service manager to the person delivering the car. More

by CMUNIZ59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Miguel Obregon

Print
Mar 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Mar 31, 2022

CMUNIZ59 responded

Excellent customer service at all levels, from the service manager to the person delivering the car.

March 18, 2022

Dealership Rating
Employee Rating

Hugo help me a lot getting the rental car while our car gets fixed it. They are always very nice and welcoming. Plus you could get some coffee and treats while waiting. More

by Giovanni Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Blanco, Felipe Francisco, Paula Bean

Print
Mar 21, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

1
...
72
73
74
...
76

Dealership Inventory (674 Vehicles)

used 2023 Kia Telluride car, priced at $33,144
2023 Kia Telluride
used
Everlasting Silver exterior
Automatic
Front-wheel Drive
$33,144
View Details
used 2026 BMW 228 Gran Coupe car, priced at $32,418
2026 BMW 228 Gran Coupe
used
Gray exterior
Automatic
Front-wheel Drive
$32,418
View Details
used 2024 Genesis GV80 car, priced at $48,415
2024 Genesis GV80
used
Makalu Gray exterior
Automatic
All-wheel Drive
$48,415
View Details
used 2022 Ram 2500 car, priced at $54,237
2022 Ram 2500
used
Diamond Black exterior
Automatic
Four-wheel Drive
$54,237
View Details
new 2026 Jeep Grand Cherokee L car, priced at $41,321
2026 Jeep Grand Cherokee L
new
Metallic exterior
Automatic
Four-wheel Drive
$41,321
View Details
new 2026 Jeep Wrangler car, priced at $44,357
2026 Jeep Wrangler
new
JOOSE exterior
Automatic
Four-wheel Drive
$44,357
View Details
View All Inventory