Ian Chase
Ian Chase at Lithia Hyundai of Anchorage
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Ian Chase | Page 2

Parts Manager

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
25 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

28 yrs, 2 mos

4.7

25 Reviews

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25 Reviews of Ian Chase

August 13, 2022

Dealership Rating
Employee Rating

Staff was very polite and price was very fair. I appreciated my salesman and I’m very happy with my car. More

by KALEBDEMIENTIEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Mark Brookins, Kevins Mercedes , Layne Gunter, Schrie Hill, Jeremy Tou

Aug 15, 2022

Lithia Hyundai of Anchorage responded

Thanks for visiting us at Lithia Hyundai of Anchorage for your automobile purchase. We are glad to know we provided you with such a polite experience and that you are happy with your vehicle. We greatly value your business, and we appreciate your 5-star review.

August 06, 2022

Dealership Rating
Employee Rating

Fast service. And friendly staff. I’ve been coming here for many years for the services on my car. They take good care of it. More

by 59BIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes , Kevin Garza

Aug 07, 2022

Lithia Hyundai of Anchorage responded

Lithia Hyundai of Anchorage is glad to have you as a valued and returning customer. Our Service Team is glad to provide you with fast service, friendly interactions, and good care for your vehicle. We look forward to assisting you more in the future.

July 26, 2022

Dealership Rating
Employee Rating

Very good customer service. The service was prompt and keep me posted everytime. The management made a follow up text message to make sure that I got the service I want and if t More

by MIJLOSREBREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Kevins Mercedes , Jeremy Tou

Jul 27, 2022

Lithia Hyundai of Anchorage responded

We are thrilled to have you as a valued customer here at Lithia Hyundai of Anchorage! It is our pleasure to have provided you with great care during your servicing appointment with us, as well as to keep you updated. Please let us know if we can assist you any further and we look forward to providing you with more 5-star experiences.

July 15, 2022

Dealership Rating
Employee Rating

Best service I've ever had! Love my Sonata and the customer service. The guys are knowledgeable and very helpful. More

by d.e.osterhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes , Justin Adams, Kevin Garza, Jeremy Tou

Jul 15, 2022

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad you had a great time working with us. We can't wait to see you again!

Jul 16, 2022

d.e.osterhaus responded

As I said, great service! Thanks guys!!

March 18, 2022

Dealership Rating
Employee Rating

I love bringing my Santa Fe Sport car, the service is great, sometimes I don’t have to wait long, the person that works behind the desk keeps me informed, nice peoples that work there too. More

by DGREENLEY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevins Mercedes

Mar 21, 2022

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are so happy to hear about your experiences with our service department and we look forward to your next visit.

March 08, 2022

Dealership Rating
Employee Rating

Amazing service and friendly staff. Thank you for always getting an appt when it’s convenient and for being so on top of the reminders to get my daughters car serviced. Thank you More

by LJN_SAVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blayke Mccarthy, Mark Brookins, Kevins Mercedes , Justin Adams, Kevin Garza, Layne Gunter, Schrie Hill, Philip Reeve

Mar 09, 2022

Lithia Hyundai of Anchorage responded

Hello, Thank you for having both yours and your daughters vehicles serviced here at Lithia Hyundai of Anchorage. Your business is greatly appreciated by our team and we look forward to your next visit with us.

March 04, 2022

Dealership Rating
Employee Rating

Excellent service every time. Jeremy, Kevin, and Chris are so very kind and helpful. Thanks More

by Mitome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes , Justin Adams, Kevin Garza, Philip Reeve

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

Mar 08, 2022

Lithia Hyundai of Anchorage responded

Hi Mitome, I'm pleased to see that our team members, Jeremy, Kevin, and Chris have all provided you with excellent service during your visits here at Lithia Hyundai of Anchorage. On behalf of our team, I'd like to thank you for sharing this kind feedback.

February 02, 2022

Dealership Rating
Employee Rating

While Lithia had my car I wish they would’ve given me an update periodically and let me know what’s going on instead of me having to call! More

by wynnbrandon196@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Philip Reeve

Feb 04, 2022

Lithia Hyundai of Anchorage responded

Hi Brandon, I’m sorry to learn of the level of communication you received during your vehicles recent service. I would like to assure you the feedback you have shared here will be addressed with our team. In the meantime, please reach out to me directly should you have any further concerns. 907-762-5131 Jeremy Tou General Service Manager

January 17, 2022

Dealership Rating
Employee Rating

Extremely helpful and caring I brought my car in for the appointment to see if I had any recall concerns to be addressed. This was at no cost to me. I mentioned that I had a few questions about some thing More

by IAMCINDY907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes , Justin Adams, Kevin Garza, Philip Reeve

Jan 18, 2022

Lithia Hyundai of Anchorage responded

Hi Cindy, we are pleased to to have diagnosed your Hyundai with only a minor issue and our team would like to thank you for sharing your recommendation of our service center! If there is anything further we can do to help please feel free to stop by, we are here to help!

January 05, 2022

Dealership Rating
Employee Rating

It is always a great experience when I take my vehicle to Lithia Hyundai of Anchorage for service! More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Kevins Mercedes

Jan 06, 2022

Lithia Hyundai of Anchorage responded

Hello, I'm happy to learn our team continues to provide you with great vehicle service experiences! Your business means a lot to our team and we look forward to having you back at Lithia Hyundai of Anchorage for any future maintenance needs.

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