Ian Davis | Page 10

Great service and quick repair of ruptured oil coolant line! Great service and quick repair of ruptured rubber oil coolant line on Highlander! Ian was very knowledgeable about the issue, and helped quickl line! Great service and quick repair of ruptured rubber oil coolant line on Highlander! Ian was very knowledgeable about the issue, and helped quickly pinpoint to likely cause of the failure and recommended repair solution, which the service shop was able to complete the same day. More

by DYarushkin Verified Customer Verified Customer

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The appointment for this interaction was made by the staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially staff of Toyota Des Moines to fix a recalled software issue. I came to the dealership and waited while the software was updated. I was told initially that the update would take about two hours and it only took about one hour. Great job by all the staff involved!! Thank You!!! More

by GBARNUM07 Verified Customer Verified Customer

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I am always please to have my vehicle service by your unique professional. Thank you for informing me of those problems I did not know too... I love my vehicle and hope you always make me road ready. I unique professional. Thank you for informing me of those problems I did not know too... I love my vehicle and hope you always make me road ready. I love you Toyota of Des Moines More

by GSHERMAN2020 Verified Customer Verified Customer

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They were able to schedule my appointment quickly, the part was on hand and less expensive than I expected. As was labor, which they ultimately came in under. Anyways. They were a half hour early from the part was on hand and less expensive than I expected. As was labor, which they ultimately came in under. Anyways. They were a half hour early from the quoted ETA And did a good job at keeping me in the loop. I also fit in a test drive of a new 2025 Prius thanks to Steve Henigan. He was a wonderful help and got all my questions answered, plus he put me on the list for Scout updates. Killer experience overall. More

by AIRHEADAK47 Verified Customer Verified Customer

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Very easy to work with and diagnosed and solved the issue with my truck promptly. with my truck promptly. More

by millersmd4 Verified Customer Verified Customer

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Always great service at Toyota Grimes Service Department, top quality customer service from start to finish. top quality customer service from start to finish. More

by amjbis Verified Customer Verified Customer

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Always top-notch service. Friendly folks and clean surroundings. Good coffee and cookies. Comfy seating. Helped me with a coupon. Friendly folks and clean surroundings. Good coffee and cookies. Comfy seating. Helped me with a coupon. More

by NERAKKLEB Verified Customer Verified Customer

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No fuss, no muss. On time. The shuttle driver was very pleasant. It was all good. On time. The shuttle driver was very pleasant. It was all good. More

by LIPPINCOTT.JON Verified Customer Verified Customer

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Ian did a very nice job getting my oil change as well as my recall coordinated my recall coordinated More

by fjajaa Verified Customer Verified Customer

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Not recommended this places because they now provide any information about any future service by miles information about any future service by miles More

by pwjrqf9xnj Verified Customer Verified Customer

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