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Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 86

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

Write a Review

1242 Reviews of Ian Davis

June 30, 2024

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Employee Rating

Not the same dealership. New owners not as good as old. Service not good. Two bad experiences and I don't use Toyota unless I have to. More

by kkuni2
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Workmanship
Service Time
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Recommend Dealer
No
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Jul 01, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide us with feedback. We’re sorry to hear that you haven’t been 100% satisfied with your past couple of service experiences at our dealership. If you’d like to discuss this further, please contact our General Manager, JP Phillips.

June 29, 2024

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Always welcomed by friendly staff when making and arranging my appointments. Service Technicians are always friendly and knowledgeable about my concerns. More

by maddiecremer
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 01, 2024

Toyota of Des Moines responded

We look forward to your next visit!

June 28, 2024

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They provided great service, a nice clean waiting room, and a good price for the work done More

by daytonja
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

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Jul 01, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 27, 2024

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The key cost way too much mooney. . it is ridiculous to pay 437 dollars for an extra key. More

by STEPHENSULLIVAN1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Hutt, Justin Madison, Ryan McClanahan, Jon Doering, Brandon McClatchey, Emily Wagner , Colton Powers, Robert Schulz

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Jun 28, 2024

Toyota of Des Moines responded

Thank you for taking the time to tell us about your recent service experience, Stephen. We do our best to offer competitive pricing on all of our parts and services, so we’re sorry to hear that you felt we fell short of that with your recent spare key purchase. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 24, 2024

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Scheduling Weeks out for oil change and tire rotation is unacceptable. Their ability to effectively support their customer base just doesn’t exist. Although I have no doubt they make ridiculous profits, it More

by djwilliams979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 26, 2024

Toyota of Des Moines responded

Thank you for taking the time to provide us with feedback on your recent experience with scheduling a service appointment. We do our best to schedule customers for appointments as quickly as possible, so we’re sorry to hear that you felt we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 23, 2024

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I was at Toyota for a factory recall, it was taken care of quickly and did not need any other work done on my Tacoma. More

by KCHUPP
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Recommend Dealer
Yes
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Jun 24, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 23, 2024

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Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. More

by Lawrence Okpako
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

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Jun 24, 2024

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

June 22, 2024

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The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More

by Jerry Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Justin Madison, Ryan McClanahan, Bill Ahrens, Jon Doering, Brandon McClatchey, Emily Wagner , Colton Powers, Robert Schulz

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Jun 24, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 21, 2024

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I found Ian Davis to be very arrogant and service department not willing to listen. More

by BETTYJMILLER5
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 24, 2024

Toyota of Des Moines responded

Hi Betty, thank you for taking the time to provide your feedback on Ian. We are disappointed to hear about your experience. If there is anymore we can do, please contact our General Manager, JP Phillips, and he will be happy to assist you.

June 18, 2024

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Employee Rating

Fast excellent service. Service and recall work all done in a very timely manner! Thankyou! More

by DANMCDOWELL52
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 18, 2024

Toyota of Des Moines responded

Sounds like a perfect service visit! We appreciate you recognizing our fast, excellent service - thank you for choosing Toyota of Des Moines!

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