Ian Davis
Ian Davis at Toyota of Des Moines

Ian Davis | Page 87

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
1,242 Reviews
4.7

1,242 Reviews

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1242 Reviews of Ian Davis

June 17, 2024

Dealership Rating
Employee Rating

Great customer service representative. Was in out. Issue with stereo system unresolved due to faulty replacement More

by TMOCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

Toyota of Des Moines responded

Glad you had a great experience with our customer service rep! Thanks for choosing Toyota of Des Moines.

June 16, 2024

Dealership Rating
Employee Rating

Ian Davis is a saint. He always takes special of me and my vehicle. I am happy to have someone I totally trust to briing my auto to for maintenance. He is always happy to More

by srvollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback. Have a great day!

June 15, 2024

Dealership Rating
Employee Rating

Fast and nice people take very good care of customer makes me fill very comfortable More

by 6dsy2sfzrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 15, 2024

Dealership Rating
Employee Rating

I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin

Jun 17, 2024

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 14, 2024

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Employee Rating

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Bergeson

Jun 17, 2024

Toyota of Des Moines responded

Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

June 13, 2024

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Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

June 12, 2024

Dealership Rating
Employee Rating

Quoted $630 + tax. This includes diagnostic & part. Paid $207 diagnostic and $530 for part. Unhappy that quote over $100 off. When I said something, he tried telling m More

by Emily061578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Madison , Colton Powers, Robert Schulz

Jun 14, 2024

Toyota of Des Moines responded

Hi Emily, we do our best to offer our customers the lowest possible pricing and we try to be as accurate as possible with our quotes. We are sorry to hear that was not the case for your recent visit. Please let our General Manager, JP Phillips know if you have any additional questions or concerns and he will be happy to assist you.

June 11, 2024

Dealership Rating
Employee Rating

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po More

by GRADAM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Toyota of Des Moines responded

We appreciate your feedback and are disappointed that you don’t feel we provided the most important recommendations for your vehicle. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 09, 2024

Dealership Rating
Employee Rating

Could do better. Feel like I always have issues with my car leaving Toyota after services are done with my car. Never use to have issues with it but not every time I More

by CHONG2827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Madison, Emily Wagner , Colton Powers, Robert Schulz

Jun 10, 2024

Toyota of Des Moines responded

We are sorry to hear that you have been having issues with your vehicle after servicing. If you would like to chat about this with our General Manager, JP Phillips, he will be happy to assist.

June 08, 2024

Dealership Rating
Employee Rating

The shop staff attitude is very good! Excellent maintenance service!! Highly recommend! Opening at seven in the morning is friendly to office workers ! Thank you! More

by coco.ting1331
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Jun 10, 2024

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

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