Ian Fyffe | Page 4

They made buying a new car such a pleasurable experience, you can tell they really care about their customers. Highly recommended! you can tell they really care about their customers. Highly recommended! More

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pre-ordered in August, 2022, got it in June, 2023. it lost it's luster it lost it's luster More

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I purchased a new automobile on Tuesday, 20-JUN-2023, from MB of Princeton. Ian (Mr. Fyffe) was the sales professional and Robert (Mr. Lisi) was the post-sales professional. I was impressed by Ian and from MB of Princeton. Ian (Mr. Fyffe) was the sales professional and Robert (Mr. Lisi) was the post-sales professional. I was impressed by Ian and Robert for their honesty, courtesy, patience, customer focus, advice, depth of knowledge, going above and beyond the call of duty to offer me a car that best met my needs, and to fully explain the technical details of the automobile and features of Mercedes Me Connect. The sales process and the post-sales experience was a breeze. Ian patiently showed me three cars that best met my needs, answered all of my questions, offered a very fair price for my trade-in, expediently completed the forms, set up my Mercedes Me Connect account, had my car prepared for delivery and meticulously inspected my car to ensure that it was defect-free, before presenting it to me. Ian is an outstanding professional. I could not be any happier with the whole sales process. In this day and age, automobiles are very technology rich. This is especially true with Mercedes Benz vehicles that are at the cutting edge of hardware and software technologies. To a buyer the advanced hardware and software features can be overwhelming. If a customer does not understand these features or does not appreciate the added value they may deem the vehicle as too complicated to operate or overly priced with unnecessary bells and whistles. Robert made it extremely easy to understand the car's features and with patience carried me through the menus to ensure I can navigate through the car's menu with confidence. I fully recommend Ian as the sales professional, and Robert as the post-sales technical expert. I also recommend Mercedes Benz of Princeton, with equal emphasis, for they are a best-in-class MB dealership. Last, but not least, many thanks to: - Mike Hoehman for recommending Ian, and - Andy Horne for his technical advice on this occasion, and for the past 17 years. More

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Very nice and organized, every thing went smoothly and we got our car on time as said by sales representative Ian. got our car on time as said by sales representative Ian. More

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The sales process was great. Easy and smooth. Five stars. The car turned out to be unsatisfactory. 2020 C300 coupe. Crappy car. Zero power. One star The service team did Easy and smooth. Five stars. The car turned out to be unsatisfactory. 2020 C300 coupe. Crappy car. Zero power. One star The service team did not have a remedy for the sluggish performance. One star The dealer has not offered me a way to get a better car out of the deal. More

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Ian found us our car and made the process easy. Very knowledgeable and professional dealership Very knowledgeable and professional dealership More

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Sales staff made the whole process quick and easy, Ian was a pleasure to deal with. was a pleasure to deal with. More

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Mercedes Benz of Princeton along with my sales representative Ian Fyffe went above and beyond through the entire purchase process with professionalism, and integrity .Outstanding customer service representative Ian Fyffe went above and beyond through the entire purchase process with professionalism, and integrity .Outstanding customer service ! More

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Ian and Rich are both good ambassadors. I bought my 2023 GLE in January and because of the customer service we received from both Ian and Rich, my wife returned to order hers. Proud and ple I bought my 2023 GLE in January and because of the customer service we received from both Ian and Rich, my wife returned to order hers. Proud and pleased to work with both Ian and Rich.Excellent service 👏👏 More

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Ian was amazing to work with and made the entire process BY FAR the easiest experience I’ve ever had! Excellent communication and customer service. BY FAR the easiest experience I’ve ever had! Excellent communication and customer service. More

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