Ian Kelly | Page 2

Brought truck in for losing power steering after truck gets to temperature, and at low rpm and click clacking noise when the suspension was flexing. asked for a diagnostic. received an estimate for repair gets to temperature, and at low rpm and click clacking noise when the suspension was flexing. asked for a diagnostic. received an estimate for repairs. Approved the repairs as diagnostic seemed to have been done. Then was scheduled for repairs after being told all the parts were in. On drop off found out all parts were not in. things on the estimate were not looked over to ensure all parts were ordered so repairs couldn't start. Repairs delayed for over a week. and then when repairs were eventually finished 2 weeks later and the truck was returned to me. The repairs never fixed the original issue. Currently out $4000 and still no power steering at low rpm after truck is at temperature. More

by j.koza079 Verified Customer Verified Customer

Report | Print

Very poor experience 20+ year customer . ...will not return Very little work being completed.... Yep ...will not return Very little work being completed.... Yep More

by 3CDJBIC3 Verified Customer Verified Customer

Report | Print

My service was quick and easy. I didn’t experience any issues during my time at Kenny Ross. I didn’t experience any issues during my time at Kenny Ross. More

by mrothrauff Verified Customer Verified Customer

Report | Print

I went in with a dead battery. Only thing done was checked the battery, which was ok, but didn’t do anything to fine out why the battery was drained. I was told to keep an eye on i Only thing done was checked the battery, which was ok, but didn’t do anything to fine out why the battery was drained. I was told to keep an eye on it. More

by gnuss Verified Customer Verified Customer

Report | Print

I’m very happy with my vehicle and the service that has been provided so far. been provided so far. More

by SAMDESTEFANO8 Verified Customer Verified Customer

Report | Print

Great service and sales departments. Have been a long term customer there. Would highly recommend. Have been a long term customer there. Would highly recommend. More

by JENCOSL Verified Customer Verified Customer

Report | Print

Try to the best of there ability to resolve a issue while remaining concerned and considerate remaining concerned and considerate More

by schwartzwc6 Verified Customer Verified Customer

Report | Print

They stay in touch with you through out the day about your vehicle. Everyone is friendly your vehicle. Everyone is friendly More

by Jennapjok Verified Customer Verified Customer

Report | Print

Good experience, could be a little faster to be a really great experience! They are my go to dealership. great experience! They are my go to dealership. More

by PBEDONT Verified Customer Verified Customer

Report | Print

I have used Kenny ross for years and have always been completely satisfied with their work. completely satisfied with their work. More

by Gregbailey0123 Verified Customer Verified Customer

Report | Print