Ian Kelly
Ian Kelly at Kenny Ross Ford

Ian Kelly | Page 2

Quicklane Service Advisor

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Ian Kelly

September 03, 2026

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Employee Rating

Great service especially showing up under the vehicle so you can prepare and plan for any work need to be done More

by SBROWNPA
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2026

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 29, 2026

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From out of town, I needed a spare truck key, which I had forgotten. Call this dealership and they said they had a key in airport department and could program it for me. Ian was very helpful in getting th More

by jsdiacsuk
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Recommend Dealer
Yes
Aug 31, 2026

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 27, 2026

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I don’t care for dealerships. But this one in particular is a must go to. Service guy I dealt with, Ian, nothing but polite and professional. More

by Mtxaudio
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Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 15, 2026

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The Service department is always polite and accommodating. I have never had an issue thanks More

by hooverbb
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Recommend Dealer
Yes

Other Employees Tagged: Al Cochran

Aug 28, 2026

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2026

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They were fast and friendly, and the waiting room was very clean and comfortable with refreshment More

by jmarsolo
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Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2026

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Had to Wait on parts, You probably should have had them on stock, long Waite for just a fluid change More

by M.Ekovich
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Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

We apologize for the inconvenience caused by the wait for parts and the fluid change. Please send your contact details to social@kennyrossford.com, and our management will get in touch with you. We value your feedback and are dedicated to enhancing our service.

July 30, 2026

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They service my F-150 since I purchcasing it used 9 years ago. No issues. Totally satisfied with their service. More

by Larry Simmons
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Recommend Dealer
Yes

Other Employees Tagged: Al Cochran

Aug 28, 2026

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 25, 2026

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Worst service ever never return very rude and very disrespectful to me and my needs also would not cover Warrenty work More

by danielgozdick
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Recommend Dealer
No
Aug 28, 2026

Kenny Ross Ford responded

We apologize for the negative experience you had with our team. We value transparency and respect, and it's concerning to hear about your situation. Please reach out to us at social@kennyrossford.com so we can discuss this further.

July 23, 2026

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I have my truck serviced at Kenny Ross Ford Adamsburg because I can trust tthem to take care of my truck and keep me safe for a reasonable price. Everyone is so friendly and considerate. Also love their More

by walnutsprings
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Al Cochran , Logan Steiner

Aug 28, 2026

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 21, 2026

Dealership Rating
Employee Rating

Customer service was great! Took about one hour. No issues , glad to of gotten it done in a short amount of time More

by kgwyn2003
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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