Ian Kelly
Ian Kelly at Kenny Ross Ford

Ian Kelly | Page 3

Quicklane Service Advisor

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Ian Kelly

July 20, 2026

Dealership Rating
Employee Rating

I’m always met with kindness here, The waiting room is nice and clean. Ian takes incredible care of me. I actually travel past the Ford dealership closer to my house to come here and every time I leave he More

by larae91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 18, 2026

Dealership Rating
Employee Rating

This is the second time now we’re an appointment has been made for services needed, and when I arrive services are not in the computer and not able to be done that day. I have very limited time in my schedul More

by mburic101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2026

Kenny Ross Ford responded

We apologize for the inconvenience caused by the scheduling errors. We understand your frustration. Please feel free to email us at social@kennyrossford.com with your contact information so we can address your concerns directly. We strive for transparency and reliability in our services.

July 16, 2026

Dealership Rating
Employee Rating

They are quick and reliable. Giving complementary pick up service for some of the circumstances. More

by serkanvar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 11, 2026

Dealership Rating
Employee Rating

Top notch Staff! From the secretary Shuttle Driver,Ian and Rob are Very Professional in taking care of Buisness More

by minnajimark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob

Aug 28, 2026

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 04, 2026

Dealership Rating
Employee Rating

Excellent customer service-they appreciate me bringing my business to them and are very nice people! More

by Atrowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon/very, very polite and nice!

Aug 28, 2026

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 27, 2026

Dealership Rating
Employee Rating

Great place excellent service no problems here would recommend to any of my family and friends More

by DENNISCOLLIN1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Cochran

June 23, 2026

Dealership Rating
Employee Rating

I'll keep it plain and simple: I bypass 5-6 Ford Dealerships in the South Hills of Pittsburgh due to: #1 Realtionships that I've established with Service Advisors and Techs (Ian, Kai, and Reuben) # More

by WDAVE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

June 23, 2026

Dealership Rating
Employee Rating

I have always liked dealing with Kenny Ross Ford. I feel that I can trust them, have never given me any reason not to trust them. Everyone I have dealt with from buying a vehicle to service has been More

by ljg709
Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

June 19, 2026

Dealership Rating
Employee Rating

Everyone was very professional and very polite. The mechanic was very knowledgeable and professional. I have been to many Ford dealerships in the surrounding area and this location was the best out More

by rayjoe12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Neubauer, Bob the Mechanic

June 18, 2026

Dealership Rating
Employee Rating

Took care of me in a timely manner. Work was completed as expected. Thank you More

by INSKISR
Recommend Dealer
Yes

Other Employees Tagged: Ian Kelly

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