Ian Lachman | Page 2

Purchase of 2018 Volt This is Third vehicle we purchased from this dealer. As always, professional and friendly. Ian took extra time to explain features of new car, even th This is Third vehicle we purchased from this dealer. As always, professional and friendly. Ian took extra time to explain features of new car, even though it meant staying late. More

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Great Buying Experience All Around! I worked with Ian at Chevrolet of Naperville and he did a great job of finding my car with everything I needed and took care of everything expediently I worked with Ian at Chevrolet of Naperville and he did a great job of finding my car with everything I needed and took care of everything expediently. All of the other staff and personnel in finance were patient and answered all my questions before I left with my vehicle. More

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Five time customers Between our lease, new purchase, and my mom’s 3 purchases, it’s safe to say that we love this dealership! They are always kind, informative, and not p Between our lease, new purchase, and my mom’s 3 purchases, it’s safe to say that we love this dealership! They are always kind, informative, and not pushy at all. Would not even consider buying anywhere else! Nothing but great experience from service to sales to finance, my husband and I could not be more pleased with Chevy of Naperville! More

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Great Customer service I was very pleased and happy to get the car from Chevrolet of Naperville. I was helped by Ian, the understood my requirement from the beginning and ma I was very pleased and happy to get the car from Chevrolet of Naperville. I was helped by Ian, the understood my requirement from the beginning and made sure the entire experience went through smooth. More

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Great management Had a Tahoe that turned off twice/completely shut down while driving with the family in it. Life safety issue and I went to Travis Jackson and he dea Had a Tahoe that turned off twice/completely shut down while driving with the family in it. Life safety issue and I went to Travis Jackson and he dealt with me as if it was his own family I was worried about. Got me into a new lease, honestly a wonderful experience. Ian was great as well getting the deal pulled together. Great Wolf Family experience again at one of their dealerships. More

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Ian lachman is a really cool dude👍 Well I think it's a good place to buy your first new car because the person that helped me was really honest with me from the beginning,and I think he Well I think it's a good place to buy your first new car because the person that helped me was really honest with me from the beginning,and I think he worked hard with his bosses to give me the best deal possible. More

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Great Experience Excellent customer service!! They provide very transparent car details and no hidden charges. They give enough space while taking a decision and not Excellent customer service!! They provide very transparent car details and no hidden charges. They give enough space while taking a decision and not pushy at all. Very friendly team who made the purchase very smooth. Ian Lachman has assisted throughout the purchase and provided a wonderful experience More

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Drove 250 miles We lived in Ohio and were looking for, a specific 2015 Volt, which Chevrolet of Naperville had. Travis, Ian and Carlos and the service manage (fo We lived in Ohio and were looking for, a specific 2015 Volt, which Chevrolet of Naperville had. Travis, Ian and Carlos and the service manage (forgot his name sorry) were all very helpful.Travis who is the Sales Manager gave me his cell number and we corresponded back and forth many times. Travis and I made a deal over the phone and agreed upon the price. After we arrived to sign the paper work I discovered apparently Travis lowered the price by so much so we could get the payments in the ball park. I was surprised and grateful. Ian Lachman, who was the first person who greeted us as we walked into the show room, was very helpful getting the trade-in taken care of, test drive, and processing the agreement. Also, he was a very interesting person just to talk to. We had a lot of things in common. He surprised me two days later by calling me just to see if we were happy with the Volt. Carlos, who handled the paper work processing was very helpful in explaining the financing and other things including the protection plan, which I was interested in. The only issue we had and it's kind of funny. The next morning at the motel we noticed the radio antenna was missing. I had not noticed this at the dealer so I don't know if it fell off, was taken by someone overnight or was just not put back on. We called the service department and explained we had just bought this used car. The manager said come on in and he'd take care of it. Which he did within 15 minutes after we arrived at the service dept. Overall I would give Chevrolet of Naperville an A+. We are very pleased with them and would recommend them to anyone. More

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A Ni e Dealership to Work With I recently drove down to Naperville IL from Milwaukee WI to view/test drive a 2015 Ford Mustang. Ian Lachman assisted me throughout. He was very kno I recently drove down to Naperville IL from Milwaukee WI to view/test drive a 2015 Ford Mustang. Ian Lachman assisted me throughout. He was very knowledgeable, kind, fair and easy to work with. The management team also greeted me and were helpful and quoted me a more than fair price on the vehicle. Highly recommend this dealership and Ian in particular, I would not hesitate to work with them again. More

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2018 Camaro Purchase Everyone went out of their way to make sure all bases were covered. Nice to do business with! Thank you Ian and Premo. Enjoying the car. Everyone went out of their way to make sure all bases were covered. Nice to do business with! Thank you Ian and Premo. Enjoying the car. More

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