Ian Maher

Mike and the team were incredibly helpful and flexible. When the car needed a repair before pickup, they delivered a loaner to my house for me to use in the meantime. When the car needed a repair before pickup, they delivered a loaner to my house for me to use in the meantime. More

by neilspickus Verified Customer Verified Customer

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Best of the best! !! From sales to service Otto Cadillac is the best! Steve in sales and Bill in service have taken care of me for years!!! !! From sales to service Otto Cadillac is the best! Steve in sales and Bill in service have taken care of me for years!!! More

by ed65 Verified Customer Verified Customer

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As a 5 time vehicle purchaser I would like to see the sales and service offer some kind of customer appreciation discount. Don't seem to even recognize returning clients which is something I'm surprised sales and service offer some kind of customer appreciation discount. Don't seem to even recognize returning clients which is something I'm surprised with. Nobody from Management team has ever acknowledged any vehicle purchases. Also, very few if any new Escalades on the lot to choose from. If we had another Cadillac dealership locally I would be inclined to try them out after being a 20 year customer. More

by vince34 Verified Customer Verified Customer

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It's always a great experience at OTTO. I purchased a certified used Cadillac from OTTO after years bringing my vehicle to Bill and Amber in the service department. Every step of the way wa I purchased a certified used Cadillac from OTTO after years bringing my vehicle to Bill and Amber in the service department. Every step of the way was streamlined and efficient with Dan in Sales and Ryan in finance. I look forward to being part of the OTTO family for years. More

by Momgsc1 Verified Customer Verified Customer

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Mike, Declan, and Ian made this car purchase stress free and effortless. From my emails and phone calls to Mike and Ian, to smooth transitioning in the business office with Declan, everyone treated us with and effortless. From my emails and phone calls to Mike and Ian, to smooth transitioning in the business office with Declan, everyone treated us with familiarity as a repeat customer, kindness, and professionalism. Aleks deserves a shout out for being patient when showing us all of the technology in our new vehicle! Otto has once again given our family reason to keep coming back! Thank you for all that you did to help us! More

by LAHENZEL331 Verified Customer Verified Customer

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Bought cars there before and always enjoyed a posited experience with service and staff. Conveniently located in Colonie. experience with service and staff. Conveniently located in Colonie. More

by kenb2 Verified Customer Verified Customer

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A Otto keychain or something to show appreciation for using Otto would have been nice . using Otto would have been nice . More

by rcason1229 Verified Customer Verified Customer

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Otto is friendly and extremely helpful. Mike Caccese is wonderful to work with. They have always worked with me when it comes to my monthly lease payment. This is my 3rd car with them, a Mike Caccese is wonderful to work with. They have always worked with me when it comes to my monthly lease payment. This is my 3rd car with them, and that is because of how comfortable and seamless it is. More

by terryde57 Verified Customer Verified Customer

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Otto provided a stress-free purchasing experience. Declan provided updates on the status of my new car without calling to ask. Declan provided updates on the status of my new car without calling to ask. More

by Gerry Verified Customer Verified Customer

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We felt well informed and professionally accommodated while shopping for our new vehicle. The 2025 XT6 was a great choice for us. while shopping for our new vehicle. The 2025 XT6 was a great choice for us. More

by karylcontois Verified Customer Verified Customer

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