Ian Maher | Page 51

Sales expertise If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the If you want an exceptional sales experience from a sincere salesman, ask for Declan Cohen. He is extremely knowledgeable of Cadillac products and the sales process. I was always comfortable with no apprehension through the process from inquiry to final sale. Barbara Keough More

by BARBARALEONARD1 Verified Customer Verified Customer

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Great Service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service Great service, very knowledgeable staff that does a great job every time me or wife need service, will continue to use Otto for future service More

by maherekiem Verified Customer Verified Customer

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No pressure, comfortable transaction Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something u Just purchased an XT4 from Mike Caccese. Mike was great and very knowledgeable about the cars. No pressure and he didn’t want to sell me something unless I was sure that it was going to be the right vehicle for me. This is my first Cadillac and if I stay with the brand, OTTO has my business. More

by raywhite127 Verified Customer Verified Customer

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Great Service, Awesome Experience Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they Everyone at Otto went above and beyond to make our car buying experience perfect. We brought our 3 year old with us to finish up the paperwork, they changed the channel on the TV to children's shows, handed out bottles of water to everyone. They showed us the service center, for when we come in for oil changes, they were fantastic. Mike (our salesman) was honest and didn't want to sell us a car unless it was perfect for our family. The financing gentleman, Ian was great, the receptionist, really everyone we saw and encountered was amazing!!! We will be back for sure :-) More

by leandra.margiasso Verified Customer Verified Customer

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Great People We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, We chose Otto Cadillac because they know how to treat people. We just purchased our second vehicle from them. When the battery went in that vehicle, Steve LeMon and Bill McLean were there for us as they have been for the past six years. Allison Anaya was also very helpful when we called. They arranged a loaner car and quickly got our vehicle going again. Otto Cadillac has the best group of employees, they are great people. More

by MCARLSON4 Verified Customer Verified Customer

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Otto is the perfect to buy and to maintain a vehicle. We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Ot We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Otto. More

by MCARLSON4 Verified Customer Verified Customer

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Friendly, Knowledgeable & Accommodating We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable an We only came to Albany to check out a color...and a day later we drove away with a new XT5. That says it all. Otto’s staff was very knowledgeable and helpful...making the decision to buy much less stressful...in fact very easy. While everything was discribed & they were very good about setting everything up for us...I suspect that a refresher course would be very helpful in a week or so as there is so much to learn & understand! I would recommend this experience with Otto to anyone looking for a vehicle. More

by hkrcat Verified Customer Verified Customer

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Great place to do business Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO C Nice place to do business,Declan was a very good salesperson to deal with and the deal I received was good and fair and I was happy to buy from OTTO Cadillac ! More

by JLANGERLAAN Verified Customer Verified Customer

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The usual fine service I have been to Otto at least five times over the last two and a half years and the service department has always been courteous and efficient. Waiting I have been to Otto at least five times over the last two and a half years and the service department has always been courteous and efficient. Waiting area is comfortable and neat and the vehicles are fun to ogle. I haven’t returned again because of an incomplete or botched repair. Says a lot about the Otto dealership! More

by acgilbert797 Verified Customer Verified Customer

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They were very helpful with my wife ,when choosing the SUV Not pushy and handled all my needs very well. So far very happy with the SUV and so is my wife.(and that's the most important.) Thank You!! Not pushy and handled all my needs very well. So far very happy with the SUV and so is my wife.(and that's the most important.) Thank You!! More

by REDDOG4624 Verified Customer Verified Customer

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