Ian Martin | Page 2

Easy and low pressure purchase process for a CPO vehicle. Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but Ian was easy going and personable, and all parts of the process went smoothly. Wish they would have negotiated a bit more on the purchase price, but they had the car we wanted. More

by wilks.jesse Verified Customer Verified Customer

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Ian was very knowledgeable, personable, and he was quick to respond to all emails and messages. to respond to all emails and messages. More

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Very Professional sales , service and cleanliness. . I will recommend BMW of West Chester to friends . I will recommend BMW of West Chester to friends More

by gsalata58 Verified Customer Verified Customer

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Let me start by saying in my opinion, he appears to be very passionate about his job. He made sure he explained everything to use. We're extremely happy that we have him as our sales associate. We have no very passionate about his job. He made sure he explained everything to use. We're extremely happy that we have him as our sales associate. We have no problem recommending him to family and friends should they be looking for a BMW. More

by mybenzennis Verified Customer Verified Customer

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Great sales experience. Ian was wonderful and made the whole experience easy. The finance manager Jayson was also great. Never felt pressured with either of them. They we Ian was wonderful and made the whole experience easy. The finance manager Jayson was also great. Never felt pressured with either of them. They were just friendly and helpful. Went in to just test drive the X3 M50 as the start of my new car search, but both the car and the service was so good that I bought without going anywhere else. Switched from a 2023 Audi and this experience just blew them away. My husband also owns a BMW that was purchased elsewhere but now serviced at BMW West Chester and he can't say enough about the team there as well, so I know I'm in good hands going forward. More

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The dealership was very welcoming and felt very cozy with how nice the staff and interior of the building was how nice the staff and interior of the building was More

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Had my eye on a used i3 online. Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a tra Walked in not expecting much and drove away in a wonderful i3 a few hours later. The salesman was outstanding! We got the price just right and a trade in too, quite quickly. I was treated with respect all the way tru as if I was part of the team. Thank you for a great experience, clearly not all dealers are bad, this one is 5 stars! Andrey More

by a172031901 Verified Customer Verified Customer

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Ian is a pleasure to work with. His knowledge of the BMW lineup is unmatched. His approach is customer friendly and professional. I’m a repeat customer and will continue to work wit His knowledge of the BMW lineup is unmatched. His approach is customer friendly and professional. I’m a repeat customer and will continue to work with Ian for all of my BMW needs. More

by Margro78 Verified Customer Verified Customer

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I had an excellent experience at BMW of West Chester. I arrived a little late and received a warm greeting of professionalism and respect. The receptionist knew I was coming and addressed me by name. She I arrived a little late and received a warm greeting of professionalism and respect. The receptionist knew I was coming and addressed me by name. She explained that my sales advisor was finishing up with a test drive. She offered me refreshments as I waited for his return. Ian Martin was my sales advisor and was very nice, knowledgeable and helpful. He made sure I knew all about the process. Ian took his time explaining all of the software and mechanical features with ease and was able to answer all my questions. All the staff were amazing. I am happy I chose BMW of West Chester as my new dealership. More

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Awesome atmosphere. Very friendly and courteous staff and Ian Martin is great . He is organized , very informative , and a pleasure to deal with . Very friendly and courteous staff and Ian Martin is great . He is organized , very informative , and a pleasure to deal with . More

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