Ian-Michael Salon | Page 34

Leasing anXSE Ian was very professional from the beginning until the end. He was able to locate a car with the specific colors that I wanted. I had s few question Ian was very professional from the beginning until the end. He was able to locate a car with the specific colors that I wanted. I had s few questions after I picked up the car and he answered them promptly. More

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great dealership Those guys help us a lot to make us easily purchase the car. We wanna rate them perfect, perfect for everything and I can recommend it to someone else Those guys help us a lot to make us easily purchase the car. We wanna rate them perfect, perfect for everything and I can recommend it to someone else More

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Service Excellence Ian was accomodating, quick, helpful and friendly. When we arrived there everything was prepared that all we had to do was to sign and just few questi Ian was accomodating, quick, helpful and friendly. When we arrived there everything was prepared that all we had to do was to sign and just few questions asked for confirmation. I didn’t expect that we would be finished early and I was happy that we were able to go home early too. More

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Review of Ian Salon Pre-Owned Camry sales Ian was very helpful once again in the last purchase. We had to purchase two pre-owned Camry's in the last 3 weeks and the reason we ask for Ian t Ian was very helpful once again in the last purchase. We had to purchase two pre-owned Camry's in the last 3 weeks and the reason we ask for Ian this second go around was because of his helpfulness we experience with the 1st Camry purchase ~3 weeks ago. As most car buyers know, waiting around at the dealer for all the paper work to be prepared as you wait is a real pain and unnecessary. So we asked Ian, since these two purchases were for cash, to follow the same request we had for the earlier Camry purchase. Once the purchase amount was agreed upon and we stated we'll pay cash, we requested that all the paper work be prepared for us while we attended conference calls for work. We stated we would return when Ian was ready with the paper work. Ian agreed and prepared all the paper work for signature so all we had to do when we returned later that day was sign, pay and drive away (saving hours of our precious time. We requested the same approach for this latest purchase that occurred 4/7/18. Ian pushed the paper work through so that al we again needed to do was sign off the various documents, talk to finance - pay, and the drive the car away. Overall we estimate that saved us 1.5-3 hours of wasted time at the dealer for each purchase. We will required similar efforts from dealers for future purchases. Remember a customers time saved will come back to you in the form of return purchases for the same customer. Very Truly Yours, Paul McDonough. More

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Great seamless buying experience Great buying experience, Ian helped get me choose between two different cars and got me a great deal on a Corolla SE. He is very knowledgeable and ens Great buying experience, Ian helped get me choose between two different cars and got me a great deal on a Corolla SE. He is very knowledgeable and ensured my purchase was completed in timely fashion, More

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Attentive to our needs Ian first helped us out on a Saturday when he saw us waiting for someone to help us. He was nice enough to take the time to test drive the car we want Ian first helped us out on a Saturday when he saw us waiting for someone to help us. He was nice enough to take the time to test drive the car we wanted and sit down to ask questions while we waited for Chris to free up. He was patient and very knowledgeable and when we sat down to discuss pricing he was very straightforward with us, which we appreciated. Came back a couple days later to seal the deal and he made the process very painless, making sure there were no surprises. Everyone else that we spoke to here was very friendly and helpful too. Fantastic customer service. Before we took off with our new car Ian spent time giving us as much info as possible. Thank you very much More

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Customer service I was treated as a priority with courtesy and respect. I will definitely be telling others about my wonderful experience! I will also continue buying I was treated as a priority with courtesy and respect. I will definitely be telling others about my wonderful experience! I will also continue buying cars from here. More

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Attentive, friendly and fast service Ian is very accommodating. He is honest and caring. Concerned more about repeat business, than getting payed up front. I will work with him in the fut Ian is very accommodating. He is honest and caring. Concerned more about repeat business, than getting payed up front. I will work with him in the future. More

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Great service Ian was very helpful, professional and accommodating. I was able to get a car that I wanted and very satisfied with the service and the product. Ian was very helpful, professional and accommodating. I was able to get a car that I wanted and very satisfied with the service and the product. More

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Pleasant experience My experience was really great! I was helped right away. Even I had a late visit, both dealers spend as much time as needed and I found a nice car I c My experience was really great! I was helped right away. Even I had a late visit, both dealers spend as much time as needed and I found a nice car I could afford. More

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