Ian Parker | Page 38

An Excellent Experience - Start to Finish I innocently drove over to Earnhardt Hyundai yesterday on my way to the grocery store to just "look" at car options as I'd been considering trading in I innocently drove over to Earnhardt Hyundai yesterday on my way to the grocery store to just "look" at car options as I'd been considering trading in my 3rd Hyundai for a 4th! I seriously had no intention of purchasing a vehicle yesterday but sure did walk out with one! James came over shortly after I arrived on the lot, we started talking and I told him about the two types of models I was considering. He brought me to both models, we talked and I was up front with him and said I really was looking and didn't have a lot of time to invest in the process. He brought me into the showroom, we talked further - more importantly, he listened and, I believe, truly understood what I wanted - and we ended up making, what I believe, was a really outstanding deal which put me in a spectacular new car. He worked with Jim Tonelli on pricing, terms, etc. and then made sure that Ian Parker had all of the necessary information so that the finance portion of the experience went quickly and smoothly. All in all, I believe I was done in under 3.5 hours - which, from my past experience, is record-breaking. What I experienced yesterday is what everyone looking for a car should experience...no pressure, skilled customer service and a respect for someone's time. Once I arrived home, I spent about 45 minutes in my new Elantra checking out the myriad of features and I couldn't be happier. When I am ready for my 5th Hyundai, no matter where I live, I will contact Earnhardt Hyundai and hope that I can work with the same group of gentlemen once again. More

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Awesome experience! My experience with Earnhardt Hyundai North Scottsdale was amazing. The whole car buying experience was easy and stress-free. I would highly recommen My experience with Earnhardt Hyundai North Scottsdale was amazing. The whole car buying experience was easy and stress-free. I would highly recommend this dealer. Kyle and Ian were both very upfront and honest. This is one of the best car-buying experiences I have had. The dealership was willing to meet my expectations regarding price. More

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Sonata GLS 2014 I just purchased my new 2014 Sonata GLS. Drew, Jimmy and Ian are very nice and professional. I recived the absulute best customer service possible! Ov I just purchased my new 2014 Sonata GLS. Drew, Jimmy and Ian are very nice and professional. I recived the absulute best customer service possible! Overall I'm very happy with my new car. Drew you are the best! Thanks guys! More

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Costco Auto Program - First Time Experience This was my first time going through the Costco Auto Program as I was interested in a Hyundai Elantra and got a phone call from Earnhardt Hyundai pret This was my first time going through the Costco Auto Program as I was interested in a Hyundai Elantra and got a phone call from Earnhardt Hyundai pretty quickly. They weren't pushy with phone calls or emails like other dealerships can be. When I went into the dealership to look at one everyone was great and very helpful in all the ways that I could hope for answering all my questions and concerns. Everyone that helped me out there at Earnhardt was super nice and patient and made my car purchase the best experience that I've had thus far. More

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Used Car Sale It was great working with Paulo. I told him what I wanted what I wanted to spend. He got back to me in four hours and had me look at 4 different car It was great working with Paulo. I told him what I wanted what I wanted to spend. He got back to me in four hours and had me look at 4 different cars. All four were what I was looking for. I picked out that best one was in and out in about an hour and half. Easy, professional, friendly just a great experience. Next Time I need another car I will call Paulo. Thanks Paulo you make buying a car easy. Chris More

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Awesome experience overall! My experience at Hyundai was probably the best I've ever had. Nobody likes buying a car, and Rafael made the process easier! He was very patient and a My experience at Hyundai was probably the best I've ever had. Nobody likes buying a car, and Rafael made the process easier! He was very patient and answered every little question I had about the car. He worked to get me a great deal and I was very appreciative of his assistance! I love my new car and would continue to buy from this dealership in the future. More

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Nearly painless car buying experience I say nearly because ALL car buying experiences require time, efforts, and energy. This dealership, however, does their best to meet your needs. I ent I say nearly because ALL car buying experiences require time, efforts, and energy. This dealership, however, does their best to meet your needs. I entertained both CostCo and USAA programs to assist with financing and the process, finally going with USAA and in combination with the dealership, it was a great experience. Folks I ended up working with were familiar with the USAA program, provided the information requested, and helped me with the process. As for the vehicle, I won't go into that here - but I'm in love with it. I'm a car-hopper, purchasing vehicles at least every 2 years and usually opting for the latest and greatest. Imagine my surprise when I ended up in a Hyundai for the 1st time - and now I'm on number 3. My advice to anyone considering a purchase, do your research, know what you can afford, know what a fair trade-in value will be, know what you are willing to pay - go to THIS DEALERSHIP, ask for Rafael Felix, and lay it out. He'll do the rest and will work to accommodate your needs. It's a win-win. More

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Second new car purchase at this dealership in the last year This is my second new car purchase at this dealership and from this salesperson in the last year. I appreciate the effort John Cowan puts into answer This is my second new car purchase at this dealership and from this salesperson in the last year. I appreciate the effort John Cowan puts into answering questions and helping me find the deal that is right for me. I even brought a close friend in to work with John and she went home with a new purchase from John as well! More

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A few choice words to describe these employees: helpful, professional, calm, confident, never pushy, and they have a great sense of humor. They didn't play games with me and there was no funny business from professional, calm, confident, never pushy, and they have a great sense of humor. They didn't play games with me and there was no funny business from them. I had a terrible experience at another dealership and they helped restore my confidence. I'm already thinking about coming back to buy a second vehicle from them. Thank you for the great car and continue the high level of service. More

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After buying vehicles for several years, I can honestly say my visit to your dealership was the best experience I have ever had. I intended to just browse through your inventory to get an idea of what I w say my visit to your dealership was the best experience I have ever had. I intended to just browse through your inventory to get an idea of what I was looking for. But your friendly, courteous, professional staff made it so easy to make up my mind, that I bought a vehicle that day. Thank you for changing the way people view car dealerships, and making car buying very pleasant. More

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