Ian Smith
Ian Smith at Hagerstown Honda
Refer Me

Ian Smith | Page 3

Internet Sales Manager

Hagerstown Honda

10307 Auto Place
Hagerstown, MD 21740

Contact Me
4.7
108 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

Specialties & Trainings

Leasing

Product knowledge

View more specialties & trainings
4.7

108 Reviews

Write a Review

108 Reviews of Ian Smith

April 02, 2022

Dealership Rating
Employee Rating

They responded promptly and answered my question but the internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specif More

by sarahandschick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Shockey

March 01, 2022

Dealership Rating
Employee Rating

paul was great to work with so was every one else . very nice place to buy a car More

by hthreewhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Fazenbaker, Paul Shockey

Mar 03, 2022

Hagerstown Honda responded

We appreciate your positive review about your recent experience with us!

August 22, 2021

Dealership Rating
Employee Rating

Paul was really great to work with. He was attentive to my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that the More

by crkeller39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Shockey , Chad Black

July 12, 2021

Dealership Rating
Employee Rating

Such a fun and painless experience buying a car all on my own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! More

by Boymom45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Darin Fazenbaker

July 02, 2021

Dealership Rating
Employee Rating

Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well. More

by Arun
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Swain, Paul Shockey

June 22, 2021

Dealership Rating
Employee Rating

Very nice and easy experience. They took care of everything and I didn’t have to worry about a thing. Best car experience so far. More

by jessicatjink
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Fazenbaker, Paul Shockey

April 26, 2021

Dealership Rating
Employee Rating

I have nothing but praise for this Honda dealership. I bought one Civic, leased another, and then leased a Honda Fit; all in all, I was a devoted customer of Hagerstown Honda/Kia for 24 years. I never ex More

by jimsnively
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fisher

March 13, 2021

Dealership Rating
Employee Rating

John was very knowledgeable, friendly, and took the time to explain everything we wanted to know in detail. We received excellent customer service through the online sales department as well and highly reco More

by Meg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams, Bill Crouse

March 09, 2021

Dealership Rating
Employee Rating

John was super friendly and informative, will definitely refer friends to him. Hagerstown Honda was the best price we received on a brand new vehicle. More

by Kaylahix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams

February 24, 2021

Dealership Rating
Employee Rating

John does go well above and beyond excellent service. He was great to work with!! This is the first time I have bought a Honda and I was pleased with the whole experience. John is very accommodating. They More

by BARJO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Williams

Dealership Inventory (350 Vehicles)

used 2013 Ford Fiesta car, priced at $5,544
2013 Ford Fiesta
used
Violet Grey Metallic - VG exterior
6-Speed Automatic with Powershift
Front Wheel Drive
used 2019 Subaru Impreza car, priced at $13,799
2019 Subaru Impreza
used
Crimson Red Pearl exterior
Manual
All Wheel Drive
new 2024 Kia Soul car, priced at $24,585
2024 Kia Soul
new
SURF BLUE/BLACK exterior
Automatic
Front Wheel Drive
used 2021 Volkswagen Tiguan car, priced at $24,799
2021 Volkswagen Tiguan
used
Pure White - 0Q0Q exterior
Automatic
All Wheel Drive
used 2021 Nissan Versa car, priced at $14,999
2021 Nissan Versa
used
Brilliant Silver Metallic - K23 exterior
1-Speed CVT w/OD
Front Wheel Drive
used 2013 Hyundai Santa Fe car, priced at $8,177
2013 Hyundai Santa Fe
used
Canyon Copper - RR7 exterior
Automatic
All Wheel Drive