Dealership Experience
12 yrs, 4 mos
Industry Experience
12 yrs, 4 mos
Specialties & Trainings
Leasing
Product knowledge
Financing
Subprime
View more specialties & trainings108 Reviews
Write a Review108 Reviews of Ian Smith
April 02, 2022
They responded promptly and answered my question but the internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specif internet sales guy came across as having a take it or leave it attitude and didn't really pay much attention to my response about what we were specifically looking for. The actual sales guy was less short with his response and sounded more willing to work with me. More
Other Employees Tagged: Paul Shockey
March 01, 2022
paul was great to work with so was every one else . very nice place to buy a car very nice place to buy a car More
Other Employees Tagged: Darin Fazenbaker, Paul Shockey
August 22, 2021
Paul was really great to work with. He was attentive to my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that the my financial situation to ensure that the payment was affordable. Honda does mark up vehicle’s above the MSRP. Also make sure you understand that they will charge you a warranty contract. More
Other Employees Tagged: Paul Shockey , Chad Black
July 12, 2021
Such a fun and painless experience buying a car all on my own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! own, as a single mom! They kept my sons busy and offered snacks and drinks the entire time. Thank you! More
Other Employees Tagged: John Williams, Darin Fazenbaker
July 02, 2021
Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well. which help me to finalize the vehicle and he explained each features of vehicle very well. More
Other Employees Tagged: Brett Swain, Paul Shockey
June 22, 2021
Very nice and easy experience. They took care of everything and I didn’t have to worry about a thing. Best car experience so far. everything and I didn’t have to worry about a thing. Best car experience so far. More
Other Employees Tagged: Darin Fazenbaker, Paul Shockey
April 26, 2021
I have nothing but praise for this Honda dealership. I bought one Civic, leased another, and then leased a Honda Fit; all in all, I was a devoted customer of Hagerstown Honda/Kia for 24 years. I never ex bought one Civic, leased another, and then leased a Honda Fit; all in all, I was a devoted customer of Hagerstown Honda/Kia for 24 years. I never experienced a problem of ANY sort with either the Sales or Service Department. (How many U.S. drivers can say the same about THEIR auto dealership, I wonder?) Quite simply, HH/K is a first-class operation from top to bottom.. More
Other Employees Tagged: Brandon Fisher
March 13, 2021
John was very knowledgeable, friendly, and took the time to explain everything we wanted to know in detail. We received excellent customer service through the online sales department as well and highly reco to explain everything we wanted to know in detail. We received excellent customer service through the online sales department as well and highly recommend Hagerstown Honda. More
Other Employees Tagged: John Williams, Bill Crouse
March 09, 2021
John was super friendly and informative, will definitely refer friends to him. Hagerstown Honda was the best price we received on a brand new vehicle. refer friends to him. Hagerstown Honda was the best price we received on a brand new vehicle. More
Other Employees Tagged: John Williams
February 24, 2021
John does go well above and beyond excellent service. He was great to work with!! This is the first time I have bought a Honda and I was pleased with the whole experience. John is very accommodating. They was great to work with!! This is the first time I have bought a Honda and I was pleased with the whole experience. John is very accommodating. They have gain a new customer! More
Other Employees Tagged: John Williams