Ian Wyre | Page 12

I was near Capital BMW and decided to walk in and make an appointment for an oil change. Ian Wyre got me set up promptly and was very easy to deal with. When I came back for my scheduled time, Ian got me che appointment for an oil change. Ian Wyre got me set up promptly and was very easy to deal with. When I came back for my scheduled time, Ian got me checked in right on time. All services were performed in a timely manner and I was out the door. Thanks to all involved. More

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I had an emergency with my car, so I didn’t have an appointment. I briefly described the vehicle problem to Ian and he knew what needed to be repaired. Ian immediately took care of my problem the same appointment. I briefly described the vehicle problem to Ian and he knew what needed to be repaired. Ian immediately took care of my problem the same day. More

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Ian Wyre is a great service consultant. Service was done in a short period of time and I was able to watch a video of my car inspection. My first service on my new BMW was excellent. in a short period of time and I was able to watch a video of my car inspection. My first service on my new BMW was excellent. More

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Service stinks. Almost impossible to get your car fixed when you need it fixed. And they will not return your phone calls. You hear nothing until they send you a bill, no matter how many times you call and when you need it fixed. And they will not return your phone calls. You hear nothing until they send you a bill, no matter how many times you call and leave messages. More

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It was a great experience working with Ian Wyre. It was my first time going to this dealership for service on my car and he made me feel very welcomed. Had everything handled for me when I arrived. I am my first time going to this dealership for service on my car and he made me feel very welcomed. Had everything handled for me when I arrived. I am very happy I went to this dealership. The whole Service Team was Awesome! More

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It's always such a pleasure to deal with Ian Wyre and Capital BMW's Service Department. Always prompt and courteous, Ian makes it easy to be a repeat customer. Capital BMW's Service Department. Always prompt and courteous, Ian makes it easy to be a repeat customer. More

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Ian Wyre is an excellent service advisor and I've trusted his advice for more than 12 years all my BMW Cars. Capitol BMW has always given my car the best service possible. Thanks, his advice for more than 12 years all my BMW Cars. Capitol BMW has always given my car the best service possible. Thanks, More

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I had a ride quality issue come up when I decided to upgrade to aftermarket rims. The rim manufacturer Avant Garde needed a professional opinion from my local BMW dealership. Service Advisor Ian Wyre an upgrade to aftermarket rims. The rim manufacturer Avant Garde needed a professional opinion from my local BMW dealership. Service Advisor Ian Wyre and Service Manager Joe Gruen quickly evaluated the rim issue. Service Manager Gruen went out of his way to directly speak with rim manufacturer to notify them of their defective rim. Within a few days, I was able to receive a replacement product to get me safely on the road. I can't say enough great things about this dealership. They treat me like family. It's an honor to do business with them. Thank you! Service Manager Joe Gruen and Service Advisor Ian Wyre always do an outstanding job on my vehicles. More

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Ian Wyre provided fabulous customer service and was so helpful. He was very professional and addressed all my concerns. Thank you Ian and Capital Euro!! helpful. He was very professional and addressed all my concerns. Thank you Ian and Capital Euro!! More

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Ian Wyre is a great asset to you guys, he is very helpful, and honest, my next visit will be with him, keep up the good work sir. helpful, and honest, my next visit will be with him, keep up the good work sir. More

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