Igor Tenenbaum | Page 26

Great Service and Deal We recently leased a Kia Sorento from Luther Nissan Kia dealership and it was a very pleasant experience. Igor the salesman was instrumental in us pic We recently leased a Kia Sorento from Luther Nissan Kia dealership and it was a very pleasant experience. Igor the salesman was instrumental in us picking this dealership to do business with. He was very knowledgeable about the vehicles we inquired about and was prompt in responding via email or telephone. Extremely professional, polite and helpful. He was able to provide the best deal between dealerships in Rochester, MN and the twin cities. He had all the paper work ready when we went to pick up the vehicle and walked us systematically through the process. We also received courtesy calls and emails from Igor, post purchase which is testament to his commitment to a satisfied customer. More

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Wonderful Service! Our family has purchased four cars from Luther Nissan Kia dealership and everytime we were treated wonderfully and all the staff have always been very Our family has purchased four cars from Luther Nissan Kia dealership and everytime we were treated wonderfully and all the staff have always been very helpful. Igor Tenebaum in particular has been very kind towards us and is always willing to help us pick out the perfect car. This week we purchased a car for our daughter and Igor helped us find a safe and reliable car to fit our needs. His great customer service is very much appreciated! More

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It was a fast, friendly and respectful experience. I felt welcomed and valued throughout this purchase. This can be a very anxious event. The Luther staff were all professional and curtious every step I felt welcomed and valued throughout this purchase. This can be a very anxious event. The Luther staff were all professional and curtious every step of the way. I will recommend Luther Nissan-Kia to all my friends and family. More

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My day at Luther Kia I am the proud ower of a 2015 Kia Serento on 7/14. From the time I got there unti I left, the entire expeirence was exceptional. I am the proud ower of a 2015 Kia Serento on 7/14. From the time I got there unti I left, the entire expeirence was exceptional. More

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Great Service Guaranteed I was able to get my vehicle in for service and be at work before 8:30 am with a 30 minute commute! I appreciate the hours, knowledge and efficiency I was able to get my vehicle in for service and be at work before 8:30 am with a 30 minute commute! I appreciate the hours, knowledge and efficiency of the entire service team. I have (and will continue) to refer friends to Luther Nissan Kia! More

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Another awesome experience! Great dealer! My family has leased four new cars from them since 2010 and we have always recieved great service from them. Will recommend them to anyo Great dealer! My family has leased four new cars from them since 2010 and we have always recieved great service from them. Will recommend them to anyone who is in need of a new car. More

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First Time Leasing This was the first time leasing a vehicle for me. I prepared myself before heading to the dealership by interviewing friends on their experiences wit This was the first time leasing a vehicle for me. I prepared myself before heading to the dealership by interviewing friends on their experiences with other dealerships (both good and bad). My husband and I were pleasantly surprised when working with the Kia Sales and Finance Team. They stuck to their word and did not try to pressure us into any other fees or downpayment. We were almost in shock! We told them up front what we could afford as a downpayment and signing and what we needed our monthly payments to be. . .AND THEY DELIVERED!!! How refreshing! Way to go Inver Grove Heights Kia! We will be back in a year when looking to purchase a vehicle for my husband. More

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Superior Service Across the Board Having just wrapped up a lease with a dealership that went out of their way to be awful, I could not have been more pleased with my experience. Igor Having just wrapped up a lease with a dealership that went out of their way to be awful, I could not have been more pleased with my experience. Igor took the time to find the right vehicle for my family and I, arranged the test drive, and when that vehicle didn't fit he went above and beyond to find one that worked. As a realtor, I know the negotiation process can quickly devolve into an unpleasant experience. As someone who believes two parties can be honest, civil, and honorable when putting a deal together I could not have been more pleased at how we arrived at the final purchase price and lease terms. Picking up the vehicle was also a tremendously satisfying experience. Igor took the time to walk us through the car, explained many of the bells and whistles, made sure we were comfortable with what we had learned, and entertained two squirrly children while we were in the Business Office closing the deal. The process with Raul in the Business Office went quickly, which was fine with us. While we moved through the dos he made sure we understood what we were signing, presented us with options for insurance and warranty coverage, and wrapped things up in a nice package when we were done. Overall our experience was as good as one could ever expect and I would recommend Luther Nissan Kia to any of my friends and colleagues in the market for a vehicle. More

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Great experience on new Pathfinder lease I originally contacted this dealership to confirm the price of the lease I was signing up for was a good one. I was not actually in "car shopping" mod I originally contacted this dealership to confirm the price of the lease I was signing up for was a good one. I was not actually in "car shopping" mode, as my lease still had 2 months to go. When I spoke with Igor, I was very up front that I was in the final stages with another dealer. However, when he returned my call with a monthly payment quote $75 lower than the other dealer, I was inclined to listen. (Especially considering I had not shared the other dealer's price with him.) After some further discussion with the other dealer, I ended up back with Luther and Igor, as they again, were willing to lower the monthly payment. Regarding my experience with Igor, I appreciated his efforts giving me a competitive quote the first time. (This was especially disappointing of the other dealer, as this would have been my third lease with them.) He was fantastic to work with, prompt with responses, and also low pressure. Not once did he make me feel guilty for price shopping or pressure me to come in immediately and sign paperwork. I would not hesitate to work with him on another vehicle purchase, when that time comes. Lastly, not only did I feel I received a fair price from Luther, but as silly as it sounds, the gas card and $250 gift card towards service, parts, accessories, in addition to $5 car washes and fuel savings card at Holiday certainly were nice bonuses. Nice touch Luther Nissan Kia. More

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Service dept Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. Excellent. Fast. Not pushy. Cost of oil change has gone up considerably but I'd still rather have the dealer do it. No horror stories. More

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