Irma Jace
Irma Jace at Dana Ford Lincoln
Refer Me

Irma Jace | Page 4

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.8
86 Reviews

Languages Spoken

Albanian Albanian

4.8

86 Reviews

Write a Review

86 Reviews of Irma Jace

November 28, 2023

Dealership Rating
Employee Rating

Great service, great staff. Gave me an accurate time at which my car will be ready for pickup. I didn’t get a complimentary car wash this time though. Thank you guys for all you More

by thomas.sengel92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Dana Ford Lincoln responded

Thomas, we're glad to know you appreciated our service and staff at Dana Ford. We aim for perfection every time so sorry about missing the car wash this time around. Thanks for your understanding and support!

November 24, 2023

Dealership Rating
Employee Rating

Great service ! And they were professionally and fast ! Thank you ! I will recommend Lincoln to all my friends More

by newsundobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Dana Ford Lincoln responded

Thank you for recommending and for sharing your great service experience with our team at Dana Ford! We hope to serve you again in the future. Safe travels!

November 24, 2023

Dealership Rating
Employee Rating

Every one I interacted with was very professional. Joe took care of my initial service request. Has did an exceptional job following up with my mechanical failures. The other Joe picked me up from ent More

by abmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Dana Ford Lincoln responded

We're glad to know our team at Dana Ford provided you with a professional and efficient service experience. It's great that both Joes were able to assist you effectively! Thanks for sharing your feedback, we appreciate it!

November 14, 2023

Dealership Rating
Employee Rating

They were very friendly and professional. Everyone involved was helpful and I am confident they will correct the back up bluing issue soon. Thank You All James Mulcahey More

by ROSE.MULCAHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Dana Ford Lincoln responded

We appreciate your positive feedback! Our team at Dana Ford is committed to providing top-notch service during your visit! We look forward to serving you again! Safe travels!

November 11, 2023

Dealership Rating
Employee Rating

I must say that Dana lincoln. Are well, respectful dealership. Every time. I have gone for service they really do have their act together. The service manager is well respectful More

by harleyjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Dana Ford Lincoln responded

Hi Harley! We're so glad to know you feel at home when visiting us for service here at Dana Ford. We appreciate your kind words about our team and the environment we strive to create! As for those danishes and muffins, who knows? They might make a comeback someday. Thanks again!

November 09, 2023

Dealership Rating
Employee Rating

service was fine but sometimes dana does not have a loaner i have to wait longer and this time my car was not cleaned came back dirty More

by LIONWHITE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Dana Ford Lincoln responded

We're sorry to learn about your recent experience. We aim for top-notch service and it's clear we fell short in this instance, especially with the loaner availability and cleanliness of your car. We'd like to discuss how we can improve our services moving forward. Please feel free to reach out at any time that suits you best. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 06, 2023

Dealership Rating
Employee Rating

Great advisor. Service was very good on my vehicle. Always a pleasure going to get my vehicle serviced at Dana ford Lincoln! More

by dbarbaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Dana Ford Lincoln responded

We're so glad to know that you had a great service experience at Dana Ford Lincoln! It's always our pleasure to assist with your vehicle needs. Thanks for the positive feedback!

November 03, 2023

Dealership Rating
Employee Rating

Dana had my car for 4 months, during that time I never received any updates from Dana regarding the status of the repair. After picking up the car, the problem still existed, I called John to request foll More

by jih7260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lomando

Nov 06, 2023

Dana Ford Lincoln responded

We're sorry to read about your experience. It's important that our customers are kept informed and it sounds like we've missed the mark here. We understand how frustrating this must be, especially when you're still experiencing issues with your car after service. Please reach out so we can make things right for you - Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 28, 2023

Dealership Rating
Employee Rating

Fast very good service and excellent customer service oh and great coffee and clean show room More

by louisf61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Dana Ford Lincoln responded

Louis, Thank you for rating Dana Ford five stars! We are glad you enjoyed our coffee and showroom, and look forward to seeing you again! Thank you!

October 26, 2023

Dealership Rating
Employee Rating

Very pleased with the help and veh service. Would buy a Lincoln again. Thank you! More

by doublep46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're pleased with the service provided by our team and we look forward to seeing you again next time here at Dana Ford Lincoln!

...
4
...

Dealership Inventory (1363 Vehicles)

new 2024 Lincoln Nautilus car, priced at $52,760
2024 Lincoln Nautilus
new
White Platinum Tri-Coat Metallic exterior
Automatic
All-wheel Drive
new 2024 Lincoln Navigator L car, priced at $114,415
2024 Lincoln Navigator L
new
Infinite Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Transit-150 car, priced at $51,928
2024 Ford Transit-150
new
Race Red exterior
Automatic
Rear-wheel Drive
new 2024 Lincoln Navigator car, priced at $79,850
2024 Lincoln Navigator
new
Infinite Black Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford F-150 car, priced at $51,605
2024 Ford F-150
new
Atlas Blue Metallic exterior
Automatic
Four-wheel Drive
new 2024 Lincoln Nautilus car, priced at $63,235
2024 Lincoln Nautilus
new
White Platinum Tri-Coat Metallic exterior
Automatic
All-wheel Drive