Well im disappointed i was charged almost $80 to take 2
screws out in search of a bulb housing that allegedly was not there and wanted to charge me almost $500 to order a new part. When i got home i took t
screws out in search of a bulb housing that allegedly was not there and wanted to charge me almost $500 to order a new part. When i got home i took the 2 screws out and found the housing for the bulb and bought a $6 bulb and replaced it and now is working. You guys stole $80
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by Chrismedin25
Verified Customer
Verified Customer
Dec 23, 2021 -
Bob Rohrman Schaumburg Kia responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss this? Thank you for your time, Chris, and hopefully, we can get to the bottom of this.
Very friendly staff that take the time to explain steps
that are taken when servicing your car.
that are taken when servicing your car.
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by BMELONE1246
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 05, 2021 -
Bob Rohrman Schaumburg Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!
Always have great service and friendly staff when I am
there very helpful staff to
there very helpful staff to
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by WLEKLINSKI.ROBERT
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 03, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you, Robert, we appreciate your business and our team looks forward to serving you again soon!
We can’t thank Mark Robles enough for all he does. His
team are experts and we always leaving know the job has been done right. He explains the service or work thoroughly. Appreciate how great he is.
team are experts and we always leaving know the job has been done right. He explains the service or work thoroughly. Appreciate how great he is.
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by MAZZONECAROL60
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 02, 2021 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing your thoughts about your experience with Marc and our team here at Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!
The dealership has always gone above and beyond
expectations in delivering excellent customer service! I highly recommend this dealership.
expectations in delivering excellent customer service! I highly recommend this dealership.
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by SMFLONDRO
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 01, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The service was great they got the work done in a timely
manner and the car is running great
manner and the car is running great
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by MARK@MCHOMEREPAIRS
Verified Customer
Verified Customer
Dec 01, 2021 -
Bob Rohrman Schaumburg Kia responded
Mark, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Kia.
Dec 01, 2021 -
MARK@MCHOMEREPAIRS responded
Looking forward to doing business again Thanks
Great respond time and communication about my car that
has issue while driving on interstate. I appreciate the help and support from entire team.
has issue while driving on interstate. I appreciate the help and support from entire team.
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by Tatsat_tt
Verified Customer
Verified Customer
Nov 29, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
That was fine ,they do take good care of my car I'm
feeling happy, nice customer service 100% satisfaction nice work again thank you
feeling happy, nice customer service 100% satisfaction nice work again thank you
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by Ruben Pascal
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Nov 29, 2021 -
Bob Rohrman Schaumburg Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!
Good communication throughout, on time for the work and
price was reasonable for the services offered.
price was reasonable for the services offered.
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by Kiaowner2015opt
Verified Customer
Verified Customer
Nov 28, 2021 -
Bob Rohrman Schaumburg Kia responded
We appreciate your business and our team looks forward to serving you again soon!
Everyone is always polite. They explain everything before
something is done and I never have to wait very long. Great service from start to finish.
something is done and I never have to wait very long. Great service from start to finish.
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by glimmerwings1
Verified Customer
Verified Customer
Nov 28, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
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