Isaac Hidder
Isaac Hidder at Bob Rohrman Schaumburg Kia

Isaac Hidder | Page 24

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

not yet
rated
261 Reviews
not yet
rated

261 Reviews

Write a Review

Dealership Experience

4 yrs, 8 mos

Industry Experience

8 yrs, 1 mo

261 Reviews of Isaac Hidder

December 31, 2021

Dealership Rating
Employee Rating

Everything was great. Isaac was very informative and very professional. Got back to me on a timely matter and kept me posted on time and what was going on with the car. More

by almedina52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2022

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Issac delivered such a great experience. We appreciate the five-star rating!

December 30, 2021

Dealership Rating
Employee Rating

Great service, dropped off my car early and they fit it in an had it done early as well. Didn’t take long at all. Even though I know I paid more through a dealership. I felt the service was worth it. They More

by MALANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Stephansen , MarK Robles

Dec 30, 2021

Bob Rohrman Schaumburg Kia responded

At Bob Rohrman Schaumburg Kia, customer satisfaction is our top priority, and we're delighted to hear that you've always had a great experience with us! Thank you for the wonderful feedback, and we look forward to assisting you again down the road. Drive safely!

December 27, 2021

Dealership Rating
Employee Rating

We have a good experience taking our car to this dealership. They explained to us everything we to know about the maintenance we have to do in our car. More

by LESLIE MALDONADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Dec 28, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for trusting us with your business and your vehicle! We are grateful for your positive feedback and we look forward to the next opportunity to assist you here at Bob Rohrman Schaumburg Kia.

December 23, 2021

Dealership Rating
Employee Rating

Did a great job! Even cleaned the car! Thanks so much! We'll be back. More

by NRAMOM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Dec 24, 2021

Bob Rohrman Schaumburg Kia responded

It's our pleasure to provide you with detailed automotive care! Thank you for choosing the Bob Rohrman Schaumburg Kia team to assist you with all your service needs, and we wish you safe travels until we see you next!

December 22, 2021

Dealership Rating
Employee Rating

Service manager was very professional and handled my concerns I would recommend to my friends and family More

by mgl01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Dec 22, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for your business and this service review. We're happy to hear Isaac and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 20, 2021

Dealership Rating
Employee Rating

Great customer service.All questions were answered and Great customer service. All questions were answered and work orders explained. Everyone was professional and courteous. More

by SHENASH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fil Principato , MarK Robles

Dec 20, 2021

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia!

December 17, 2021

Dealership Rating
Employee Rating

I am very satisfied with all the information they provide me they finished the job on time but they forgot to rotate the tires don’t know why ??? More

by UPSMILLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for bringing this to our attention. Please reach out if you are still in need of a tire rotation. We appreciate your business.

December 15, 2021

Dealership Rating
Employee Rating

Good service I would like to see everyone that works the dealership wearing a mask ! Bob More

by ROBERT.KRAUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Dec 16, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 15, 2021

Dealership Rating
Employee Rating

Had a service to drive me home & pick me up so I didn't have to wait for the work to be completed. Both drivers were interesting & kept a up the conversation. They were safe drivers & I felt safe with them More

by PJADAM901
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MarK Robles

Dec 15, 2021

Bob Rohrman Schaumburg Kia responded

We are thrilled that our team made your service experience convenient and positive! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your excellent review. We hope to work with you again down the road!

December 13, 2021

Dealership Rating
Employee Rating

Good service. Quick. Good explanation regarding services that need to be done and why. Excellent. More

by Sgreif803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Bob Rohrman Schaumburg Kia responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

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