Great service, dropped off my car early and they fit it
in an had it done early as well. Didn’t take long at all. Even though I know I paid more through a dealership. I felt the service was worth it. They
in an had it done early as well. Didn’t take long at all. Even though I know I paid more through a dealership. I felt the service was worth it. They have always helped me from the beginning. When I purchased this Vehicle, my old car had blown a gasket and they still took it on a trade-in they helped get the car to the dealership so that I was able to purchase my new car and they didn’t charge me for the problem with the old car they were more than fair. So that is another reason why I’ll always come back and have my service done here. Overall I gave them a top rating for their customer service and help that they have always offered.***
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by MALANIE
Verified Customer
Verified Customer
Dec 30, 2021 -
Bob Rohrman Schaumburg Kia responded
At Bob Rohrman Schaumburg Kia, customer satisfaction is our top priority, and we're delighted to hear that you've always had a great experience with us! Thank you for the wonderful feedback, and we look forward to assisting you again down the road. Drive safely!
We have a good experience taking our car to this
dealership. They explained to us everything we to know about the maintenance we have to do in our car.
dealership. They explained to us everything we to know about the maintenance we have to do in our car.
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by LESLIE MALDONADO
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 28, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for trusting us with your business and your vehicle! We are grateful for your positive feedback and we look forward to the next opportunity to assist you here at Bob Rohrman Schaumburg Kia.
Did a great job! Even cleaned the car! Thanks so much!
We'll be back.
We'll be back.
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by NRAMOM2
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 24, 2021 -
Bob Rohrman Schaumburg Kia responded
It's our pleasure to provide you with detailed automotive care! Thank you for choosing the Bob Rohrman Schaumburg Kia team to assist you with all your service needs, and we wish you safe travels until we see you next!
Service manager was very professional and handled my
concerns I would recommend to my friends and family
concerns I would recommend to my friends and family
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by mgl01
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 22, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for your business and this service review. We're happy to hear Isaac and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great customer service.All questions were answered and
Great customer service.
All questions were answered and work orders explained.
Everyone was professional and courteous.
Great customer service.
All questions were answered and work orders explained.
Everyone was professional and courteous.
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by SHENASH1
Verified Customer
Verified Customer
Dec 20, 2021 -
Bob Rohrman Schaumburg Kia responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Kia!
I am very satisfied with all the information they provide
me they finished the job on time but they forgot to rotate the tires don’t know why ???
me they finished the job on time but they forgot to rotate the tires don’t know why ???
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by UPSMILLIE
Verified Customer
Verified Customer
Dec 18, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for bringing this to our attention. Please reach out if you are still in need of a tire rotation. We appreciate your business.
Good service I would like to see everyone that works the
dealership wearing a mask ! Bob
dealership wearing a mask ! Bob
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by ROBERT.KRAUS
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 16, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Had a service to drive me home & pick me up so I didn't
have to wait for the work to be completed. Both drivers were interesting & kept a up the conversation. They were safe drivers & I felt safe with them
have to wait for the work to be completed. Both drivers were interesting & kept a up the conversation. They were safe drivers & I felt safe with them in controll of the car.
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by PJADAM901
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 15, 2021 -
Bob Rohrman Schaumburg Kia responded
We are thrilled that our team made your service experience convenient and positive! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your excellent review. We hope to work with you again down the road!
Good service. Quick. Good explanation regarding services
that need to be done and why. Excellent.
that need to be done and why. Excellent.
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by Sgreif803
Verified Customer
Verified Customer
Dec 13, 2021 -
Bob Rohrman Schaumburg Kia responded
Thank you, we appreciate your business and our team looks forward to serving you again soon!
Great service , very polite and explained everything that
was done. Gave the time the service would take.
was done. Gave the time the service would take.
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by Frank-juliedziad6
Verified Customer
Verified Customer
Other Employees Tagged:
MarK Robles
Dec 12, 2021 -
Bob Rohrman Schaumburg Kia responded
Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Kia. We appreciate your business and hope to see you again soon!