Isaac Kamel | Page 2

No complaints, from sales to management, everything was a breeze, went in knowing what we wanted and were in and out in no time! breeze, went in knowing what we wanted and were in and out in no time! More

by Arthur_G4997 Verified Customer Verified Customer

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Sucked like really bad horrible and it was ridiculous how bad it was. Couldn’t have been worse if they set my car on fire bad it was. Couldn’t have been worse if they set my car on fire More

by cfmiller0 Verified Customer Verified Customer

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Again and again, Lou Sousa and the staff at Freehold Honda never disappoint!! They are absolutely exceptional in every aspect!!!! Honda never disappoint!! They are absolutely exceptional in every aspect!!!! More

by Mike F. Verified Customer Verified Customer

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Warning: Lured to dealer with sale advertised price of $37,982 on a used car I was approved to buy. Then they added over $3,280 in dealer FEES. I refused there unfair business tactics. $37,982 on a used car I was approved to buy. Then they added over $3,280 in dealer FEES. I refused there unfair business tactics. More

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I find this dealership and salesperson to be very deceitful with respect to their sales practice. They included a protection package of $2695 in my lease without my knowledge or consent. Then when deceitful with respect to their sales practice. They included a protection package of $2695 in my lease without my knowledge or consent. Then when I uncovered it they told me there was nothing they could and I had to have the package installed and eat the cost. More

by MDKMASCALI Verified Customer Verified Customer

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They're unprofessional and uncaring. They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad d They leaving bird poop and tree sap on cars. They have a non negotiable $2600 up charge. They call it a performance package but it's actually a bad deal on floor mats,mud flaps and oil changes. The front desk is never there to answer and unknowledgeable on even the most basic things about their cars. She was rude and laughed at me and walked away when I asked how long it would take for them to get me stuff they had forgotten. Then she never came back. They take extra days to do even simple labor. They didn't properly clean my new car when they buffed it before giving it to me. This resulted in scratches in the paint on a car that hadn't left the lot. It took them 2 full days to do a simple car detail on a car they scratched. They didn't care and I had to call them to find out when it was ready. Only for the front desk lady to lie and say I hadn't called so my car wasn't ready and no one was available so I had to wait awhile for someone to help. Don't worry she covered herself and put that she called me first. The man in charge of finance there was sexist and extremely rude to my mother for no reason during our paperwork. He kept referring to her as mommy and girl even when asked to not. He made strange comments and lies about her saving she's never worked hard or at night and has money. This was extremely insulting amd uncalled for. The managers never did anything and whenever we voiced displeasure with our treatment or problems they had caused it was always us that was was the problem and defended their fellow employees instead of fixing the problems they caused. Had I not needed a car I would've gone somewhere else. Out of fear for my car going back there for their forced oil change "deal" kept me from going public with comments and complaints. The bureau of better business should look into their performance packages and how they treat their customers. More

by S29 Verified Customer Verified Customer

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On time and kept you informed. Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car More

by Susan.ferullo Verified Customer Verified Customer

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After a miscommunication on the part of the salesperson, the dealership did 100% effort to correct the problem. Miriam in the after sale department deserves 100% on her professionalism. the dealership did 100% effort to correct the problem. Miriam in the after sale department deserves 100% on her professionalism. More

by HANKLOCKE Verified Customer Verified Customer

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The Manager of the maintenance is a in professional jerk! His name was Rich or Dan . Would not honor my warranty! Rude accused me of lies His name was Rich or Dan . Would not honor my warranty! Rude accused me of lies More

by supjeet Verified Customer Verified Customer

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Courteous and pleasant sales reps. Process was smooth. Car was prepped nice and ready when deal completed. Process was smooth. Car was prepped nice and ready when deal completed. More

by JOSEPHBONDI12 Verified Customer Verified Customer

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