Isaiah Rodarte | Page 12

Daniel and Big Star Cadillac were very helpful with my service issues. Daniel was prompt on answering my questions and returning my calls service issues. Daniel was prompt on answering my questions and returning my calls More

by KATHYZ1962 Verified Customer Verified Customer

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Isaiah was great. He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing to be addressed before parting ways. More

by mbrandyberg Verified Customer Verified Customer

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Excellent service, significantly improved interaction with my service advisor. I’d also like to give kudos to the concierge on the pick up and delivery of the car. with my service advisor. I’d also like to give kudos to the concierge on the pick up and delivery of the car. More

by sdyo2 Verified Customer Verified Customer

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I have been bringing my 2024 Cadillac Lyriq to Big Star Cadillac for service despite not having purchased my vehicle from them. I want readers, shoppers, and potential customers to know how I have been tre Cadillac for service despite not having purchased my vehicle from them. I want readers, shoppers, and potential customers to know how I have been treated exceptionally well. The team at Big Star Cadillac has consistently gone above and beyond in addressing my requests and concerns, even providing me with rides and taking me home when needed. I haven't experienced this level of care and attention elsewhere, notably at Classic Cadillac in Galveston, where I originally bought the vehicle. Big Star Cadillac, your outstanding service has made a lasting impression on me. I might be just one customer, but I am profoundly grateful and loyal. When it's time for my next vehicle, you will undoubtedly be my first stop. Thank you so much for everything. More

by PRINCESSA BALDERAS Verified Customer Verified Customer

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The most excellent customer service just walking in the door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and adde door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and added oil change! I was treated like royalty! Thank you!! More

by Deb.leighton2 Verified Customer Verified Customer

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Excellent service ! ! Always fast and friendly! Great customer service and always giving you updates on your car ! Always fast and friendly! Great customer service and always giving you updates on your car More

by countryqueen3524 Verified Customer Verified Customer

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Got my car in and out fast one of the best dealerships! Can count of them for my oil changes always! Can count of them for my oil changes always! More

by bbrissao Verified Customer Verified Customer

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Dealership is amazing! always super helpful and considerate, never an issue when i’m there. always super helpful and considerate, never an issue when i’m there. More

by LINAG0LDI Verified Customer Verified Customer

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First I have said enough about these people NOT IMPRESSED OR EVEN INTERESTED ABOUT DOING BUSINESS WITH THEM AGAIN! about keeping customers informed about service on their car, good luck. I just want to forge OR EVEN INTERESTED ABOUT DOING BUSINESS WITH THEM AGAIN! about keeping customers informed about service on their car, good luck. I just want to forget about them and move on. about GM PRODUCT, NEVER AGAIN. More

by tundra2015 Verified Customer Verified Customer

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I received zero communication while my vehicle was there until I called Isaiah at 4:30 asking if my car was ready. I could tell that he had no clue where it was or what was happening with my car... he stum until I called Isaiah at 4:30 asking if my car was ready. I could tell that he had no clue where it was or what was happening with my car... he stumbled a lot and come to find out that the reason I even made the appt was to get 2 wheels repaired and that didn't happen! Very dissatisfied with the service dept. Especially the pick up process. I had better service at a Chevrolet dealer when I had Chevrolets. More

by txcowgrl75 Verified Customer Verified Customer

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