Purchasing at coastal Kia was a pleasant experience.
Chris was enthusiastic and helpful. thank you
Chris was enthusiastic and helpful. thank you
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by mere.beeler
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Castro
Sep 11, 2024 -
Coastal Kia responded
You are very welcome. Thank YOU for the high marks and compliments for our Product Specialist Chris Castro. Congratulations and enjoy! We are here if you need us.
Experience at coastal Kia met all of our needs.
Staff was friendly. Facility was clean and accessible.
Staff was friendly. Facility was clean and accessible.
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by maxfarrell
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Castro, Tyler Desmarest, Brandon Wright
Sep 12, 2024 -
Coastal Kia responded
Great news! We appreciate the compliments and high marks. It was thoughtful of you to go online and rate your recent experience. Thank you for the facility compliments as well. We strive to deliver a truly exceptional experience to every client during every visit. Enjoy and congratulations!
I am very pleased with my new vehicle.
Thank you for your help. I will let you know if I have any issues.
Thank you for your help. I will let you know if I have any issues.
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by derd001
Verified Customer
Verified Customer
Aug 28, 2024 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star review and gracious feedback. Congratulations! It was thoughtful of you to rate our team members with such high marks. Enjoy! We are here if you need us.
Great!
Very Friendly and helpful. I will recommend them to family and friends in the future
Very Friendly and helpful. I will recommend them to family and friends in the future
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by jljuliannc
Verified Customer
Verified Customer
Other Employees Tagged:
Jack Smith
Aug 26, 2024 -
Coastal Kia responded
We appreciate that. Thank you for the review and helpful feedback. We are here if you need us. Congratulations and enjoy!
Efficient process and professional service.
Deliverd automobile quickly, explained all the features of the car and provided a test ride.
Deliverd automobile quickly, explained all the features of the car and provided a test ride.
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by italiamart
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler Desmarest, Brandon Wright
Aug 21, 2024 -
Coastal Kia responded
Great news! Thank you for the review and gracious feedback. We love the comments including, "efficient process and professional service." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!
Dealership is very clean and the people that work there
are helpful and extremely kind
are helpful and extremely kind
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by tdavelsgard
Verified Customer
Verified Customer
Aug 21, 2024 -
Coastal Kia responded
Wonderful news! Thank you! We appreciate the five star review and high marks for our Product Specialist Steve Kramer and Business Manager Isaiah Torres. It was thoughtful of you to go online and rate your recent experience. We are here if you need us.
Felt comfortable with Brandon right from the beginning.
After purchasing would like to have had an orientation to the car like how to set up phones and what all the buttons and settings are for.
After purchasing would like to have had an orientation to the car like how to set up phones and what all the buttons and settings are for.
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by glomiller
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Wright, Isaiah needs to tamp down his warranty spiel
Aug 15, 2024 -
Coastal Kia responded
Gloria, thank you for speaking with our Business Manager Isaiah Torres. We appreciate your time on the phone and are here to help. Congratulations on your recent purchase! Please let us know if you would like to schedule a time to go over your new vehicle features again. It is a lot to absorb all at once. Thanks again. Enjoy!
Brandon and Isaiah made my car buying experience stress
free. They were personable and light hearted. Absolutely love my pick!
free. They were personable and light hearted. Absolutely love my pick!
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by kamidani1283
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Wright
Aug 12, 2024 -
Coastal Kia responded
Congratulations! We appreciate the five star review and compliments for our team. Enjoy!
We are here if you need us.
My experience at Coastal was pleasant in terms of the
ease of scheduling my vehicle's recall, timeliness of the appointment, and friendliness/efficiency of the staff. However, even though I am the one wh
ease of scheduling my vehicle's recall, timeliness of the appointment, and friendliness/efficiency of the staff. However, even though I am the one who scheduled the appointment, and the one who brought the car, and the ONLY driver of the car - Coastal Kia continues to address everything to my husband, Patrick Webb. We are BOTH on the loan, and our salesman, Ever, was very aware that this purchase was for me. I would appreciate it if Coastal Kia would take the time and consideration to schedule the appointments under the appropriate name and address emails correctly. When I arrived for my appointment, and they asked my name - I told them Jessica, and they said there was no appointment for that name. They then asked my last name, and when I said Webb, they said, "Patrick?" The appointment never should've been booked under my husband's name, because my husband literally never spoke with anyone about the recall, the appointment, or any other issue.
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by JP_WEBB1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Marquita Best
Aug 12, 2024 -
Coastal Kia responded
Thank you for the helpful feedback. We will address the profile names in our system. We appreciate your business. Thanks again!
Aug 16, 2024 -
Coastal Kia responded
Hello Ms. Jessica! :) We have confirmed your profile information is now listed as the primary in both our sales and service systems. Our Operations Manager has updated the information to reflect your name, phone number and email address. We appreciate your patience and are here to help. Please contact our Operations Manager Peggy Roberts at 910-798-4706 if you have any additional concerns. Thank you for choosing Coastal Kia!
My experience at Coastal Kia, from start to finish, was
friendly, attentive, helpful, and speedy. Brandon was especially helpful in the purchase of my new Kia Forte. He really cared about my needs and fina
friendly, attentive, helpful, and speedy. Brandon was especially helpful in the purchase of my new Kia Forte. He really cared about my needs and finances. I felt very safe and secure purchasing a vehicle from him and Coastal Kia.
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by KAYLA.SULLIVAN2
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon Wright
Aug 12, 2024 -
Coastal Kia responded
Congratulations on the purchase of your new Kia Forte! We are thrilled to hear our Product Specialist Brandon Wright exceeded your expectations. Enjoy! We are here if you need anything.