Isatou Jahateh | Page 13

Isatou was bright, courteous, and pleasant, especially for an early morning. She made me feel comfortable and I really believe she CARED. for an early morning. She made me feel comfortable and I really believe she CARED. More

by carolnotcarla Verified Customer Verified Customer

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Fabulous was the experience. The department runs very smoothly and fast. Friendly people and additional info available at hand. The department runs very smoothly and fast. Friendly people and additional info available at hand. More

by ezwhitty Verified Customer Verified Customer

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I bought my vehicle at Drive Direct and regret it. I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and I wish I would have went to Toyota direct from the start. The customer service is amazing they made me feel like they cared about me as a person and not just for the money. I will be bringing my car here for service moving forward! I can’t thank the service team enough for their help and understanding! More

by Shawn C. Verified Customer Verified Customer

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It was good, very quick repair. It was a little pricey but that’s the price you pay for quick and effective labor. My tire pressure light did come on after it was fixed. It was a little pricey but that’s the price you pay for quick and effective labor. My tire pressure light did come on after it was fixed. More

by kira sharp Verified Customer Verified Customer

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I had an unsatisfactory interaction with the Toyota Direct service department for the 2nd time in 3 visits. Service agent "Isotau" lied to me about my service history in order to upsell a service not d Direct service department for the 2nd time in 3 visits. Service agent "Isotau" lied to me about my service history in order to upsell a service not due yet for another 3 years. I was skeptical that the service was needed and expressed my doubts. The agent assured me she had been through the entire service history and the service was overdue. I informed her that I kept good records and I would be checking since a previous agent had "burned all your trust points". So she knew she would be caught out and didn't care. Considering this and the previous lying agent "Clifford", I assume that there has been a change in philosophy on how the shop is run. I therefore will not set foot in that shop again. More

by nope Verified Customer Verified Customer

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Very good service and very nice customer service and very clean environment and fast service thanks clean environment and fast service thanks More

by ibrahima Sene Verified Customer Verified Customer

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Can always get in ASAP. Siscounts applied when available . Reliable and very friendly experience today and always. Siscounts applied when available . Reliable and very friendly experience today and always. More

by chawk619 Verified Customer Verified Customer

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It was great service and people are nice and always have snacks avaliabIe while wait. have snacks avaliabIe while wait. More

by melick54 Verified Customer Verified Customer

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Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More

by idrissajalloh12 Verified Customer Verified Customer

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never on time, rude customer service. not willing to interact with customers. always disappointed. not upfront with costs not willing to interact with customers. always disappointed. not upfront with costs More

by 15karperk Verified Customer Verified Customer

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