Isiah A. Martinez

This dealership should not be trusted. They wasted my time knowing I had to drive 1.5 hours each way, burn 3 hours total, and waste my Saturday when I could have been spending time with my They wasted my time knowing I had to drive 1.5 hours each way, burn 3 hours total, and waste my Saturday when I could have been spending time with my kids. Subaru Elk Grove contacted me after seeing my vehicle listed online for $11,000. I told them directly I would take $9,000, so they knew my number before asking me to come in. After I drove out from Vallejo, they inspected the vehicle, said there were no issues, then offered $4,000 using KBB to try to get the absolute lowest price possible. What made it worse is that they then showed recent sales data indicating they would likely retail the same vehicle for around $13,000. So they used KBB when buying to lowball me, and market data when selling to justify a much higher number. That is the tactic. All of that information could have been discussed over the phone before having me make the drive. Instead, they waited until I was there, wasted my time, and showed complete disrespect for the fact that I had to give up half my Saturday for an offer they clearly knew was never going to be close. If your wanting a Suburu, buy from a better reputable location like 2912 Auburn Blvd, Sacramento, CA 95821 I give their management department 1 star because they clearly ENALBE this type of behavior, identifying venerable folks who want to get rid of their car at the lowest possible price. More

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Went above and beyond to find the perfect car and the best sales staff around best sales staff around More

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No high pressure technique. An actual pleasure to deal with. I would recommend them to a friend. An actual pleasure to deal with. I would recommend them to a friend. More

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This dealership is very professional. Richard and Isiah are both a dynamic duo when it comes to sales and Dave treated me well in the finance office and Rachel treated me well when showin Richard and Isiah are both a dynamic duo when it comes to sales and Dave treated me well in the finance office and Rachel treated me well when showing me the features of my vehicle. I highly recommend this dealership if anyone is in the market for a Brand New Subaru Vehicle! More

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Fantastic dealership and fantastic personnel. No hassle, took their time and did everything they could to make our purchase as easy and convenient as it could be. I would definitely do business No hassle, took their time and did everything they could to make our purchase as easy and convenient as it could be. I would definitely do business with this dealership and with Isiah again. More

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Isiah was great to work with. He is very knowledgeable about Subarus. I would buy from him again. He is very knowledgeable about Subarus. I would buy from him again. More

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Isiah is a very kind person and made buying our first Subaru effortless. Thank you Isiah and Elk Grove Subaru! You have two new lifelong customers! Subaru effortless. Thank you Isiah and Elk Grove Subaru! You have two new lifelong customers! More

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Too easy to do business with to be called a car dealer. And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bul And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bullet and go in and hope for the best. I feel like I got it, the best. Thank you More

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Isiah was excellent. Professional and easy to work with. Always responsive to emails before I came in. I would highly recommend him for anybody looking to buy a Subaru. Professional and easy to work with. Always responsive to emails before I came in. I would highly recommend him for anybody looking to buy a Subaru. More

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Isiah was comfortable, knowledgeable, interesting, and not pushy. I appreciated his easy manner, which made my experience at Elk Grove Subaru the best I have had buying a used car. not pushy. I appreciated his easy manner, which made my experience at Elk Grove Subaru the best I have had buying a used car. More

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