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Issa Kone
Issa Kone at Subaru of Gwinnett

Issa Kone | Page 12

Service Advisor

Subaru of Gwinnett

2950 Satellite Boulevard
Duluth, GA 30096

4.8
115 Reviews
4.8

115 Reviews

Write a Review

115 Reviews of Issa Kone

July 13, 2023

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Employee Rating

I love Subaru of Gwinnet. Yall are so kind and efficient. It is always a joy to come. More

by DISHAREEGANGULEE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Anderson

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Sep 28, 2023

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Subaru of Gwinnett as your first choice for service!

July 12, 2023

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Employee Rating

So far, everything has been great. Hope things keep going the same way. Good purchase, one year of service has been handled very professionally. Not like a car dealer. More

by DONGALE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Adams

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Sep 28, 2023

Subaru of Gwinnett responded

Dongale, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2023

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Employee Rating

Double labor charges, terrible customer service. New building so in the customers are paying. New crew who are horrible with customer service. More

by MSA1798
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jill Thurston, Jeff Bowman, Julie Adams, John Anderson, Hailey Armour, Jeremiah Ramirez, Michael Gallardo

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Jul 11, 2023

Subaru of Gwinnett responded

Hello MSA1798 - this review is upsetting an not a reflection on how we do business. I would love to know more about your recent visit so your concerns can be addressed an we can turn your experience to a positive one. I would like the opportunity to learn from what has happened so that we do not make this same mistake again. I can only understand by hearing from you. Please contact me at Jadams@subaruofgwinnett.com - thank you for the opportunity to learn more .

Jul 11, 2023

MSA1798 responded

I sent you an email as requested.

Sep 28, 2023

Subaru of Gwinnett responded

Thanks for the email.....lets get this resolved and move forward

July 08, 2023

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Employee Rating

The service took longer than I was told it would. Issa was very nice and apologetic for the longer wait. It seemed like a very busy time when I was there. Love the new facility. Love the staff fo More

by LCASSIDAY
Workmanship
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Lcassiday, we strive for a high level of customer satisfaction in all aspects of our dealership. Sorry things took longer that expected, We look forward to providing faster service on your next visit.

July 07, 2023

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Employee Rating

As I have already responded to this survey I can only say the same thing. Everything was super. More

by WingerterHome
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Workmanship
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Recommend Dealer
Yes
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Sep 28, 2023

Subaru of Gwinnett responded

Super, thank you!!!!!!!!!! We look forward to seeing you in 6,000 miles or 6 months for your next oil change.

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