Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ivan Wong
Ivan Wong at Archer Volkswagen

Ivan Wong | Page 10

Service Advisor

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

Contact Me
4.5
102 Reviews
4.5

102 Reviews

Write a Review

102 Reviews of Ivan Wong

October 16, 2025

Dealership Rating
Employee Rating

Came for a state inspection and work was done quick with no issues. Jin was courteous and helpful. More

by soommen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, George Ybarra

Print
Oct 16, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

October 14, 2025

Dealership Rating
Employee Rating

The team has been extremely helpful and responsive. While we have not yet resolved the problem Archer has provided multiple solutions. More

by ejbcpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 14, 2025

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

Dealership Rating
Employee Rating

George Ybarra and the service dept staff provide first rate service and seek to go the extra mile for customers. Many thanks! More

by Dickw77
Recommend Dealer
Yes

Other Employees Tagged: George Ybarra

Print
Oct 12, 2025

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

October 12, 2025

Dealership Rating
Employee Rating

More than exceeded my expectations, quick service on a Saturday without an appointment car also left cleaner than when I arrive More

by johnnybradbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, George Ybarra , Christian

Print
Oct 12, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

October 12, 2025

Dealership Rating
Employee Rating

Improve the personal customer service with the service reps and update the VW apps. Om More

by ginnunu26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Oct 15, 2025

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 10, 2025

Dealership Rating
Employee Rating

Exeptionell service as always. All staff very friendly. Thank you for providing Uber. Best dealer ever More

by ELMYANDGARY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes , Sebastian my car mechanic 5 stars

Print
Oct 10, 2025

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

October 04, 2025

Dealership Rating
Employee Rating

Ivan reached out to me and reminded me that I was due for a service. He is always pleasant and knowledgeable to work with. I also trust that he has my best interest in mind. More

by Rudy.Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 04, 2025

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Dealership Rating
Employee Rating

Ivan is the best ! !! Always professional and care about the customers. Been taking care of my Volkswagens for many years. Great job Archer Volkswagen ! More

by zanette.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 03, 2025

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 03, 2025

Dealership Rating
Employee Rating

Seamless service with a smile Will definitely be returning for all my 2024 Jetta needs More

by wendymrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, Jin Cai, George Ybarra

Print
Oct 03, 2025

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

October 02, 2025

Dealership Rating
Employee Rating

Best service experience. They did great with my car, very kind, fair, and customer satisfaction focused. More

by Kim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory Hayes, George Ybarra

Print
Oct 02, 2025

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

1
...
9
10
11

Dealership Inventory (274 Vehicles)

used 2022 Volkswagen Jetta car, priced at $18,016
2022 Volkswagen Jetta
used
Pyrite Silver Metallic exterior
Automatic
Front-wheel Drive
$18,016
View Details
used 2022 Volkswagen Atlas car, priced at $21,583
2022 Volkswagen Atlas
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
$21,583
View Details
new 2026 Volkswagen Tiguan car, priced at $35,628
2026 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$35,628
View Details
new 2026 Volkswagen Atlas Cross Sport car, priced at $40,671
2026 Volkswagen Atlas Cross Sport
new
White Pearl exterior
Automatic
Front-wheel Drive
$40,671
View Details
new 2027 Volkswagen Atlas car, priced at $48,875
2027 Volkswagen Atlas
new
Sandstone exterior
Automatic
Front-wheel Drive
$48,875
View Details
new 2027 Volkswagen Atlas car, priced at $49,965
2027 Volkswagen Atlas
new
White Pearl exterior
FWD
$49,965
View Details
View All Inventory