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Ivette Rodriguez
Ivette Rodriguez at Norm Reeves Honda Superstore - Huntington

Ivette Rodriguez | Page 14

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
401 Reviews
4.9

401 Reviews

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401 Reviews of Ivette Rodriguez

January 25, 2025

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Employee Rating

I have had nothing but an amazing experience every time that I’ve been there. Whether it’s buying a car or getting my car serviced the staff here is amazing and i cannot recommend them enough! More

by Kvnrgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, John Le

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Jan 27, 2025

Norm Reeves Honda Superstore - Huntington responded

What a sweet review! We're so flattered that every experience you've had with our dealership has been so exceptional. Thanks so much for recommending us, and we're always happy to serve our customers!

January 24, 2025

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Employee Rating

Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Tech Tang , Nicholas Knight, Kevin Lam, Catherine Schlueter

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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 23, 2025

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Employee Rating

Explained repair needed well. Great service provided. Would definitely not hesitate to come back for future needs. More

by bills4ndp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that everything worked out with your repairs for your Honda, Bill! Our goal is to make sure that our customers are happy with the results of their service visits. Thanks for stopping by, and we're here for you when you need it! Feel free to schedule your next visit online.

January 19, 2025

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Employee Rating

I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Tech Tang , Nicholas Knight, Kevin Lam, Catherine Schlueter

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Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

January 18, 2025

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Employee Rating

Helpful and gets the job done. Gave me an estimate of when my car would be done and it was finished earlier. Everyone is always nice. More

by Elliatholloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We’re glad our team delivered efficient service and finished earlier than expected. We appreciate your trust in us and look forward to seeing you again!

January 12, 2025

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Employee Rating

I stopped in without an appointment. They looked super busy, the waiting area was almost completely full. Ivette listened carefully to my concerns, tole me it would be probably an hour. More

by Brenda.Henry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

An hour sounds like a reasonable amount of time, especially when we were so busy, Brenda! Thanks for sticking with us, and we're happy that Ivette took the time to listen to what your car needed. Feel free to either schedule a visit online or to stop by our Express Service lane.

January 11, 2025

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Employee Rating

Folks at this dealership have always been courteous, fast, and straightforward regarding my needs. Last service visit was just fine. Vivian was all those things I said. I’ll continue to get my CRV servi More

by Gregvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty to our dealership, Greg! It sounds like our staff, especially Viviana, makes you feel comfortable and reassured when you bring your Honda CR-V in for service. That makes us happy! Thank you, and we'll see you next time!

January 10, 2025

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Employee Rating

I ordered an Oil change, tire rotation, Engine filter replaced and brakes tested all checked out okay in 90 minutes. More

by LEN CISEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Viviana Saenz, Tony Lagos

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Jan 11, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for an oil change, tire rotation, and engine filter replacement, Len! We're relieved to hear that your brakes passed the test. Remember to give us a ring if you experience any brake issues such as squeaking or grinding. Thanks so much!

January 09, 2025

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Employee Rating

I was greeted right away, the minute I drove up. Super efficient! Shuttled home and was given quotes as promised. More

by Donnamarieb08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Jan 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service visit for your Honda, Donna! We appreciate you letting us know. It's wonderful that you could take advantage of the shuttle service. If you're looking for a quick visit for routine maintenance, be sure to consider using Express Service. Thank you!

January 08, 2025

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Employee Rating

bad customer service! Did not say the fee before doing the diagnostic. Did not pick up customer like promise, and did not wash customer's vehicle as told More

by Levanquy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 09, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello, Your feedback is valuable to us so that we can iron out any issues you may have experienced and provide you with a five-star experience next time. These issues you brought up about the diagnostic fee, pickup services, and car wash will be addressed with our service team. If you’d like to discuss this with our Service department, please contact Catherine Schlueter at catherine.schlueter@normreeves.com or (714) 842-5431. Thank you.

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