J.R. Marchbank | Page 2

Holm Buick GMC responded

Thank you for the fantastic review! We are truly honored by your kind words and your commitment to Holm Automotive. Creating a welcoming and supportive environment for every customer, whether for routine maintenance or a vehicle purchase, is a top priority. Your description of our staff as genuine, kind, and willing to help reflects our core values of Customer Care, Concern for Others, and Trustworthiness. We are dedicated to building lasting relationships based on trust, as stated in our mission, and we're so pleased you feel well taken care of. We greatly appreciate your business and look forward to serving you for many years to come. Sincerely, the Holm Automotive Team of Salina.

Holm Buick GMC responded

Thank you so much for the wonderful recommendation! We're thrilled to hear you feel we're "all about the customer," from the front door to the back of the service department. That’s exactly what we strive for! Our mission is to create meaningful relationships based on Trust, Fairness, Value, and Quality, and this is reflected in our core value of Customer Care. We're grateful for your support and appreciate you recommending us to others. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We apologize that your experience with our finance department did not meet your expectations. Your feedback is important to us, and we will address your concerns internally. We value our customers and strive to provide the best possible experience. We hope you'll reconsider and give us another chance in the future. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your kind words and positive review. We're delighted to hear that your experience with us, from the car buying process to the first service appointment, was seamless and positive. We strive to provide exceptional customer service throughout the entire car ownership journey. We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We're so glad to hear that you had a great experience at Holm Buick GMC! It's our goal to provide exceptional service and a friendly atmosphere for all our customers. Thank you for your recommendation! We appreciate your business and look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate you hitting enough characters to make the review stick! Naturally, we're also here for you and your new ride! We look forward to seeing you for complimentary maintenance and hope you have many safe miles this summer! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for the fantastic 5-star review! We're thrilled to hear you had a wonderful experience at Holm Buick GMC. It sounds like Jamey Disney truly made a difference – we'll be sure to pass your kind words along to him! We appreciate you recognizing that everyone on our team contributed to your positive experience. Creating a welcoming and enjoyable atmosphere for our customers is important to us, and we're glad we achieved that for you. Jamey is a valuable asset to our sales team, and we appreciate you highlighting his excellent service. Thank you for choosing Holm Automotive Center in Salina and we look forward to seeing you again in the future! Sincerely, The Holm Automotive Center Team of Salina

Holm Buick GMC responded

Thank you for your wonderful review of your experience at Holm Automotive Center! It's fantastic to know that Jamie was professional, took the time to explain things thoroughly, and even showcased different vehicle styles to match your needs. At Holm Automotive, we believe in customer care and ensuring each individual receives personalized attention. We're happy to see Jamie embody this value! Your positive feedback about Jamie's professionalism and dedication will be shared with her and the entire team. We appreciate you recognizing her efforts! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

We appreciate your kind words! Providing fair trade-in values and respecting your time are integral to our commitment to Customer Care. We strive to make the car buying process smooth and enjoyable, and it's fantastic to hear our salesperson contributed to that. Thank you for trusting Holm Automotive – we value your business! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thanks for the great review of your experience with Nick and J.R. while shopping at Holm Buick GMC! We can't thank you enough for the great review and patronage! Remember all new and preowned vehicles come with two years included maintenance! We appreciate your business! Sincerely, the Holm Automotive Team of Salina