JARVIS UNDERDUE | Page 2

Unnecessary work The service tech, Jarvis Underdue, checked my vehicle in for 40k service. He told me that Toyota recommended changing brake fluid. I foolishly approve The service tech, Jarvis Underdue, checked my vehicle in for 40k service. He told me that Toyota recommended changing brake fluid. I foolishly approved the work thinking that he was telling the truth. Not true. The invoice stated "Dealer recommended brake fluid exchange". That translates as Fred Anderson wants an additional $85. After returning home, I called to complain, but no one would return my call. Looks like the family plan is designed to extract more money from customers. I won't fall for that again. Only factory required maintenance will be performed by Fred Anderson. Any other work will be done by someone I trust. More

Helpful 0

Report | Print

Team Fred Anderson was great! I got the truck I wanted and they delivered the service to go with it. Well Done Fred Anderson, you guys rock! Cheers, Michael Levy I got the truck I wanted and they delivered the service to go with it. Well Done Fred Anderson, you guys rock! Cheers, Michael Levy More

Helpful 0

Report | Print

Positive Experience Patient and professional and personable. Willing to negotiate. One of the best selections of vehicles. Professionalism was consistent among all emp Patient and professional and personable. Willing to negotiate. One of the best selections of vehicles. Professionalism was consistent among all employees. Would recommend to others and visit again. More

Helpful 0

Report | Print

Excellent Purchase Experienfe Great to deal with. Easiest car buying transaction I ever had. JODY FLEMING is experienced and knowledgeable with Toyota products. He is the reason I Great to deal with. Easiest car buying transaction I ever had. JODY FLEMING is experienced and knowledgeable with Toyota products. He is the reason I purchased a second Toyota at Fred Anderson. Save yourself the time and hassle of shopping at the other Raleigh/Durham Toyota dealers. Fred Anderson will give you an honest and fair deal, plus they really do treat you like family. More

Helpful 0

Report | Print

Excellent job from your team Your team did an excellent job starting with Terry and Jarvis underdue who recommended me to your dealership Andre Robinson and Mike Hardy did an exc Your team did an excellent job starting with Terry and Jarvis underdue who recommended me to your dealership Andre Robinson and Mike Hardy did an excellent job explained everything very well I will recommend my family friends and co-workers to your dealership keep up the excellent work More

Helpful 0

Report | Print

Professional attitudes From the minute I walked in the door the experience from A-Z on the car buying process was simple and easy, they actually worked with me very well on From the minute I walked in the door the experience from A-Z on the car buying process was simple and easy, they actually worked with me very well on pricing. The salesman Mike Lee and Mike Hardy are 2 of the best I have ever worked with. More

Helpful 6

Report | Print