JC Cooper | Page 11

I want one visit where I don't feel scammed into getting more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pad more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pads. However, it still feels like I should have replaced the pads which would have been cheaper. More

by contrilla.1 Verified Customer Verified Customer

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Short answers and said he doesn’t have time. Did not try to find alternative solutions. Did not try to find alternative solutions. More

by JAY.P.ROLLINS Verified Customer Verified Customer

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Great communication, and I don't think I've ever had a faster service on my car. I like that I can make the appointment online. I also like that they have a big place to work while you're waiting on your faster service on my car. I like that I can make the appointment online. I also like that they have a big place to work while you're waiting on your car. More

by lbevans23 Verified Customer Verified Customer

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I was at the dealership for service on my Toyota. My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remark My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remarkable . Every department was attentive, even the parts department kept coffee flowing.. More

by rmeier811 Verified Customer Verified Customer

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I got an appointment quickly. Shop opened early and had cars moved so ready for appointments. Waited only about 40 minutes for my normal 6 month service. Back home by 8:00am. Shop opened early and had cars moved so ready for appointments. Waited only about 40 minutes for my normal 6 month service. Back home by 8:00am. More

by threetwosjoe Verified Customer Verified Customer

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Excellent service center! They diagnose your vehicle quickly and only recommend repairs that are necessary. Talk to JC Cooper. Best Service Advisor I’ve ever dealt with! They diagnose your vehicle quickly and only recommend repairs that are necessary. Talk to JC Cooper. Best Service Advisor I’ve ever dealt with! More

by SLANESMITH Verified Customer Verified Customer

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I am always very pleased with my experience at Cobb County Toyota. We have been bring our cars for repairs and maintenance for years and have always been treated well. They communicate with us througho County Toyota. We have been bring our cars for repairs and maintenance for years and have always been treated well. They communicate with us throughout whichever service we are having done. JC is an excellent person to have on your team, he goes above and beyond for his customers. Thank you. More

by MELISSARI Verified Customer Verified Customer

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J . C. was excellent and my problem with my gas door not opening was repaired in less than 15 min. I was impressed and quite happy. They are customer dri C. was excellent and my problem with my gas door not opening was repaired in less than 15 min. I was impressed and quite happy. They are customer driven; I will continue to go to this Toyota location for all my car needs.. Kudos! More

by MARILLSBOUNDARY Verified Customer Verified Customer

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Dealership is clean and organized. Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us Went there for regular maintenance, Zach who was our service agent explained the things to be done and the future maintenance (90,000) that gives us an idea of how to prepare. More

by FLORESJ11 Verified Customer Verified Customer

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Kyle is an amazing advisor! Explained the service I needed and made some great suggestions for keeping truck on the road for the long haul Explained the service I needed and made some great suggestions for keeping truck on the road for the long haul More

by MBM.LFM Verified Customer Verified Customer

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